Eshun

Eshun Tracking Information

ZES-EXPRESS, officially known as Shenzhen Zhonghuan Express Logistics Co., Ltd. (深圳中环快递物流有限公司), is a prominent logistics company established in 2007 and headquartered in Shenzhen, China. The company, operating under its English name Eshun or ZES-EXPRESS, specializes in providing comprehensive international logistics solutions.

Eshun’s service portfolio is designed to meet diverse shipping needs, primarily focusing on cross-border e-commerce logistics and supply chain management. Their core services include:

• International Express Services: Offering various air and sea express options, specialized lines, and e-commerce small package services for efficient global delivery.
• International Special Lines: Dedicated routes to key regions such as Southeast Asia (including Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia), India, Australia, Canada, Europe, USA, and the Middle East.
• International Warehousing Services: Providing solutions for storage, sorting, packaging, and distribution, which are crucial for e-commerce businesses.
• Value-Added Services: This includes collection and delivery, customs declaration assistance, and cargo insurance.

Eshun aims to offer efficient, safe, convenient, and fast logistics services, supported by a sophisticated IT system to streamline operations and enhance customer experience.

How to Track Eshun Packages

Tracking your Eshun (ZES-EXPRESS) package is straightforward, with multiple methods available to monitor your shipment’s journey.

1. Via the Official Eshun Website:

   The primary method for tracking your Eshun package is directly through their official website.

   • Navigate to the Eshun official website: http://www.zes-express.com/.
   • On the homepage, locate the designated tracking field, typically labeled “Enter Tracking No.” or similar.
   • Input your unique Eshun tracking number into this field.
   • Click the “Track” or inquiry button to retrieve the latest status and detailed tracking information for your package.

2. Via Synctrack Tracking Tool:

   Alternatively, you can utilize third-party universal tracking platforms like Synctrack for your Eshun shipments.

   • Obtain Your Tracking Number: Ensure you have your Eshun tracking number, which is typically provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Eshun tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your Eshun shipment.

Eshun’s official website does not explicitly mention tracking via a dedicated mobile app or SMS service for individual package tracking. Their “first-class IT system” primarily supports their internal logistics operations and the website’s tracking interface.

Eshun Tracking Contact Information

For inquiries regarding your Eshun (ZES-EXPRESS) package or their services, you can reach out to them using the following contact details:

• Contact Phone Number: 0755-23091766
• Email Address: [email protected]
• Office Location:

  C1 Building, Fufengda Industrial Park, Fuqiao Avenue, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen City, China.
  (深圳市宝安区福永街道新和社区富桥大道福丰达工业园C1栋)

These contact details are available directly on the official Eshun website, ensuring direct communication with their customer service team.

FAQs about Eshun Tracking

Here are some frequently asked questions regarding Eshun tracking:

1. How do I find my Eshun tracking number?

   The Eshun tracking number is typically provided by the sender or merchant once the package has been dispatched. It is a unique series of characters (numbers and/or letters) used to identify your specific shipment. Check your order confirmation, shipping notification email, or contact the sender directly if you cannot locate it.

2. What should I do if my Eshun tracking information is not updating?

   If your Eshun tracking information has not updated for an extended period, it could be due to several reasons, such as customs clearance delays, transit between sorting facilities, or a temporary system delay. It is advisable to wait 24-48 hours. If the status remains unchanged, contact Eshun customer service using the provided phone number or email for assistance.

3. What do common Eshun tracking statuses mean?

   • “In Transit”: Your package is currently on its way to the destination and is moving through the shipping network.
   • “Arrived at Sorting Center” / “Departed Sorting Center”: Your package has reached or left a processing facility.
   • “Cleared Customs” / “Customs Clearance in Progress”: Your package is being processed by customs authorities.
   • “Out for Delivery”: Your package has left the local depot and is on its way to your delivery address.
   • “Delivered”: Your package has been successfully delivered to the recipient.

4. What if my Eshun package is delayed or lost?

   In case of significant delays or if you suspect your Eshun package is lost, first verify the latest tracking status. If there is no update for several days beyond the expected delivery time frame, it is recommended to contact Eshun customer service directly with your tracking number. They can investigate the issue and provide further guidance or initiate a claim process if necessary.