ETEEN, officially known as Shenzhen Yidatong International Freight Forwarding Co., Ltd. (深圳市亿达通国际货运代理有限公司), was established in 2007. Headquartered in Shenzhen, China, ETEEN has grown to become a comprehensive logistics service provider. The company focuses on offering integrated supply chain solutions for cross-border e-commerce businesses and general international trade.
ETEEN’s services are designed to be fast, accurate, safe, and stable, catering to a diverse range of shipping needs. Their core service offerings include:
ETEEN aims to streamline international logistics processes for its clients, leveraging its experience and network to manage complex shipping requirements.
Tracking ETEEN packages is a straightforward process, with multiple options available to monitor your shipment’s progress.
The most direct way to track an ETEEN package is through their official website.
Synctrack offers a convenient way to track ETEEN packages along with many other couriers.
Currently, the ETEEN official website does not list specific options for tracking via a dedicated mobile app or SMS messages.
For inquiries regarding ETEEN tracking or other services, customers can reach out using the following contact details:
These contact details are available on their official website’s “Contact Us” page.
An ETEEN tracking number is typically provided by the seller or sender of the package once the shipment has been processed and dispatched. It is a unique identifier for your parcel.
If your ETEEN tracking information is not updating, first allow 24-48 hours for the initial scan to appear. If it still doesn’t update, contact the seller or ETEEN customer service directly using the provided contact details (phone or email) for assistance.
The delivery time for ETEEN packages varies significantly depending on the service selected (e.g., International Express, Dedicated Line, Air, or Sea Freight), the origin, and the destination country. It is best to consult the estimated delivery times provided by the sender or contact ETEEN directly for specific transit time estimates.
Shipping delays can occur due to various reasons such as customs clearance, adverse weather conditions, public holidays, or unforeseen logistical issues. If your ETEEN package is significantly delayed beyond the estimated delivery time, it is recommended to contact ETEEN customer service with your tracking number for an update.
Changing a delivery address after a package has been shipped can be difficult and is often subject to the courier’s policy and the stage of transit. It is best to contact ETEEN customer service as soon as possible to inquire if an address change is feasible for your specific shipment. Be prepared to provide your tracking number and verification details.