Fast Horse Express (AU) Tracking Guidelines and Tips

Fast Horse Express (AU) Tracking Information

Fast Horse Express (AU) is an Australian-based logistics and express delivery company specializing in international parcel delivery, particularly for shipments originating from China to Australia. The company positions itself as a premier logistics partner, focusing on streamlining the complex process of cross-border e-commerce.

Their services are designed to facilitate efficient customs clearance, provide reliable last-mile delivery within Australia, and offer comprehensive tracking solutions for parcels. Established to meet the growing demand for seamless international shipping, Fast Horse Express leverages its expertise to ensure timely and secure delivery of goods from overseas to Australian recipients. The company primarily handles parcels for individuals and businesses engaged in importing goods from China, providing an end-to-end service that covers the entire shipping journey from departure to final delivery.

How to Track Fast Horse Express (AU) Packages

Tracking your Fast Horse Express (AU) package is straightforward, with multiple methods available to keep you informed about your shipment’s progress.

1. Via the Official Fast Horse Express (AU) Website:

The primary method for tracking Fast Horse Express (AU) packages is through their official website.

• Locate your Tracking Number: Ensure you have the unique tracking number provided by the sender. This number is essential for accessing your shipment’s details.
• Visit the Website: Navigate to the Fast Horse Express (AU) homepage at https://au.fh.express/.
• Enter Tracking Number: On the homepage, there is a prominent tracking input field. Enter your tracking number accurately into this designated box.
• View Tracking Details: Click the “Track” or similar button to retrieve the latest status and detailed history of your package.

2. Via Synctrack Tracking Tool:

For an alternative tracking method, you can utilize third-party tracking platforms like Synctrack.

• Obtain Your Tracking Number: Have your Fast Horse Express (AU) tracking number ready, as provided by the sender.
• Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Select Courier and Enter Tracking Number: Locate the section for Fast Horse Express (AU) or input your tracking number directly. The system often auto-detects the courier. Input your tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the comprehensive tracking details of your Fast Horse Express (AU) shipment.

Currently, the official Fast Horse Express (AU) website primarily supports tracking via their web portal and does not explicitly mention mobile apps or text message tracking services.

Fast Horse Express (AU) Tracking Contact Number

For inquiries regarding Fast Horse Express (AU) tracking or any other customer service needs, you can reach out using the following contact information:

• Email: [email protected]
• Phone Number: (03) 9314 5555
• Office Location: Unit 2/27-29 Produce Drive, Dandenong South VIC 3175, Australia

FAQs about Fast Horse Express (AU) Tracking

1. What information is required to track a Fast Horse Express (AU) package?

To track a Fast Horse Express (AU) package, only your unique tracking number is required. This number identifies your specific shipment in their system.

2. Why is my Fast Horse Express (AU) tracking information not updating?

If your tracking information is not updating, it could be due to several reasons: the package might be in transit between major scan points, customs processing delays, or technical delays in updating the tracking system. Allow some time for updates, especially during peak periods or international transit.

3. What does “In Transit” or “Customs Clearance” mean for my Fast Horse Express (AU) package?

“In Transit” indicates that your Fast Horse Express (AU) package is moving through the shipping network towards its destination. “Customs Clearance” means the package is undergoing inspection and approval by customs authorities in Australia, which is a standard part of international shipping.

4. Can I change the delivery address for my Fast Horse Express (AU) package after it has been shipped?

Changing the delivery address for a Fast Horse Express (AU) package after it has been shipped can be difficult and may not always be possible. It is best to contact Fast Horse Express (AU) customer service immediately with your tracking number to inquire about the possibility of an address change.