Forward

Forward Company Information

Forward Air Corporation is a leading provider of time-definite ground transportation and logistics services across the United States, Canada, and Mexico. Founded in 1981, the company has established itself by focusing on high-value, high-service shipments and expedited freight.

Forward Air’s core services include:

• Expedited Less-Than-Truckload (LTL): Specializing in rapid, time-definite delivery of smaller freight shipments.
• Intermodal: Combining truck and rail transport for efficient long-haul movements.
• Truckload: Dedicated transport for full truckload shipments.
• Final Mile: Solutions for delivering shipments directly to their final destination, often involving specialized handling.
• Logistics Services: Comprehensive supply chain solutions, including cold chain, reverse logistics, and warehousing.

The company operates a vast network of terminals and distribution centers, emphasizing speed, reliability, and precision in its operations to meet critical supply chain demands.

How to Track Forward Packages

Tracking Forward packages provides real-time updates on your shipment’s journey. Several convenient methods are available:

1. Via the Official Forward Air Website:

   • Visit the Forward Air official website at https://www.forwardair.com/.
   • Look for the “Track Your Shipment” or “Tracking” section, typically found prominently on the homepage.
   • Enter your Forward tracking number (often referred to as a PRO, Load ID, PO, or Quote number) into the designated field.
   • Click the “Track” or “Submit” button to view the current status and detailed tracking history of your package.

2. Via Synctrack Tracking Tool:

   • To track your Forward package using Synctrack, first ensure you have your Forward tracking number.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your tracking number into the designated field.
   • Click the “Track” button to view your shipment’s details.

3. Other Potential Methods (Check Website):

   Forward Air may offer additional tracking methods through customer portals for registered users, email updates, or direct inquiries depending on the service level. Specific options would be detailed on their official site.

Forward Tracking Contact Information

For direct assistance with Forward tracking or other inquiries, you can use the following contact details:

• Contact Phone Number: +1 (800) 726-6654
• Email Address: [email protected]

Forward Air’s corporate office is located in Greeneville, Tennessee, USA.

FAQs about Forward Tracking

• What is a Forward tracking number?

  A Forward tracking number is a unique identifier assigned to your shipment, typically referred to as a PRO number, Load ID, or Purchase Order (PO) number. This number allows you to monitor the progress and status of your Forward package throughout its transportation journey.

• How long does it take for Forward tracking information to update?

  Forward tracking information is generally updated in real-time or within a few hours as the package moves through different stages of its journey, such as pickup, transit through terminals, and delivery. Delays in updates can sometimes occur due to system processing or operational factors.

• What should be done if the Forward tracking status isn’t updating?

  If your Forward tracking status has not updated for an extended period (e.g., 24-48 hours) or shows an unexpected delay, it is advisable to first double-check the tracking number for accuracy. If the issue persists, contact Forward Air customer service using the provided contact number or email for assistance.

• Can a Forward shipment be tracked without a tracking number?

  Generally, a Forward shipment cannot be tracked without a valid tracking number. The tracking number is essential for the system to identify and retrieve specific shipment details. If you do not have the tracking number, you may need to contact the sender or Forward Air customer service with other relevant shipment details (e.g., sender/receiver names, origin/destination, date of shipment) to see if they can assist.