Franch Express

Franch Express Tracking Information

Franch Express is a distinguished Indian courier and logistics company, established in the year 2000 by Mr. K.S. Chandrasekaran. The company operates with a strong commitment to quality and customer satisfaction, evidenced by its ISO 9001:2015 certification. Franch Express has built an extensive operational network that covers 28 states and 2 union territories across India, supported by over 2800 delivery points and a fleet of more than 500 vehicles.

Their service portfolio is comprehensive, designed to meet diverse shipping requirements. Key services include Domestic Express, offering time-sensitive, door-to-door deliveries throughout India. For global shipping needs, International Express services are provided through partnerships with major international carriers, facilitating both export and import consignments. Additionally, they offer Air Cargo for urgent and high-value shipments, and Surface Cargo for cost-effective, bulk deliveries via road. Franch Express also provides integrated Logistics & Warehousing solutions, encompassing storage, inventory management, and supply chain optimization. Value-added services such as Cash on Delivery (COD), Freight on Value (FOV), pick-up requests, and online tracking with SMS updates enhance the customer experience. The company’s vision is to be the most preferred logistics partner, delivering reliable, innovative, and customized solutions to its clientele.

How to Track Franch Express Packages

Tracking your Franch Express package can be done through multiple reliable methods:

1. Via the Official Franch Express Website:
   • Navigate to the official Franch Express website at http://www.franchexpress.com/.
   • On the homepage, locate the "TRACK YOUR CONSIGNMENT" section, typically prominent for easy access.
   • Enter your unique consignment number into the designated input field.
   • Click the "Track" button to view the real-time status and detailed tracking history of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your Franch Express package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your Franch Express tracking number, which is provided when your shipment is booked.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Franch Express tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

While the official website mentions SMS updates as a value-added service, this typically refers to notifications sent by Franch Express, rather than a direct SMS-based tracking query initiated by the user. There is no publicly advertised dedicated mobile application for tracking specified on their website.

Franch Express Tracking Contact Number

For any inquiries related to Franch Express tracking or other services, you can reach out through the following contact details:

• Contact Phone Number: +91 4466332333
• Email Addresses:
  • For customer service: [email protected]
  • For marketing inquiries: [email protected]
• Office Location (Headquarters):
  Franch Express Network Private Limited
  #3, Ground Floor, Raja Annamalai Road,
  Purasawalkam, Chennai – 600084,
  Tamil Nadu, India.

FAQs about Franch Express Tracking

1. How do I find my Franch Express tracking number?
   Your Franch Express tracking number, often referred to as a consignment number, is a unique identifier provided to you at the time of booking your shipment. It is typically found on your receipt or dispatch confirmation.
2. What should I do if my Franch Express tracking information is not updating?
   If your Franch Express tracking information is not updating for an extended period, it is advisable to contact Franch Express customer service using the provided phone number or email address. They can provide specific details and investigate the status of your shipment.
3. Can I track international shipments with Franch Express?
   Yes, Franch Express offers International Express services. You can track your international shipments using the same consignment number on their official website or through a universal tracking tool like Synctrack.
4. What types of status updates will I see when tracking my Franch Express package?
   When you track your Franch Express package, you can expect to see various status updates, including "Booked," "In Transit," "Arrived at destination hub," "Out for Delivery," and "Delivered." These updates provide a clear overview of your package’s journey.
5. What is a consignment number in Franch Express tracking?
   A consignment number is the unique tracking code assigned to your package by Franch Express. This number is essential for accessing all tracking information and monitoring the progress of your shipment from dispatch to delivery.