GLS General Logistics Systems Hungary Kft. (GLS (HU)) is a prominent parcel delivery service provider in Hungary and a key part of the larger GLS Group, which operates across Europe and North America. GLS Hungary began its operations in 1999, coinciding with the founding of the GLS Group. Since its establishment, GLS (HU) has focused on providing reliable, high-quality, and efficient parcel logistics solutions for both business customers and private individuals.
GLS (HU) offers a comprehensive range of services tailored to meet various shipping needs, including domestic parcel delivery, international parcel delivery, and express services for time-sensitive shipments. They leverage a robust network of depots and a growing number of ParcelLockers (automated parcel machines) across Hungary to ensure widespread coverage and convenient access for senders and recipients. The company emphasizes its commitment to customer satisfaction, continuous digitalisation of services, and sustainable logistics practices. As part of the GLS Group, GLS (HU) benefits from an extensive international network, facilitating seamless cross-border shipping.
How to Track GLS (HU) Packages
Tracking your GLS (HU) parcel is straightforward, with several methods available to monitor its journey.
Via the Official GLS (HU) Website:
The most direct method is using the GLS (HU) official website.
- Visit the GLS (HU) website at https://gls-group.eu/HU/en/home.
- Locate the prominent “Track & Trace” or “Parcel Tracking” section, typically found on the homepage.
- Enter your unique GLS (HU) tracking number into the designated input field.
- Click the “Track” or search button to view the real-time status and detailed progress of your shipment.
Synctrack provides an efficient way to track various couriers, including GLS (HU).
- Obtain your GLS (HU) tracking number, which is provided by the sender of your parcel.
- Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter your GLS (HU) tracking number in the designated field.
- Click the “Track” button to view the tracking details of your GLS (HU) shipment.
Other Potential Ways:
While GLS (HU) primarily promotes tracking via its website, some services might offer additional options. For instance, customers using GLS’s FlexDeliveryService may receive notifications via email or SMS containing direct links to their parcel’s tracking information and options to manage delivery preferences. Dedicated GLS mobile applications primarily focus on business solutions or ParcelLocker management, with the website remaining the primary hub for general parcel tracking.
For inquiries related to GLS (HU) tracking or other customer service needs, the following contact information is available:
- Customer Service Phone Number: +36 29 88 86 60
- Email Address: [email protected]
- Office Location (Headquarters):
GLS General Logistics Systems Hungary Kft.
Európa u. 2.
2351 Alsónémedi
Hungary
FAQs about GLS (HU) Tracking
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What is a GLS (HU) tracking number?
A GLS (HU) tracking number is a unique identifier assigned to each parcel, enabling customers to monitor its journey from the sender to the recipient. It is typically provided by the sender at the time of shipment.
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How long does it take for GLS (HU) tracking information to update?
Tracking information usually becomes available and starts updating within a few hours after the parcel has been picked up by GLS (HU) and scanned at the initial depot. Subsequent updates occur at various key stages of transit, such as arrival at different depots or when the parcel is out for delivery.
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What should be done if a GLS (HU) tracking number shows no updates or is not found?
If a GLS (HU) tracking number shows no updates or is not found, it is advisable to wait a few hours, as there might be a slight delay in the system updates. If the problem persists, contact the sender (e.g., the online shop or business) first to verify the tracking number. If the sender confirms the number is correct, then contact GLS (HU) customer service with the tracking number for further assistance.
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Can the delivery address or date be changed after GLS (HU) tracking begins?
Yes, GLS (HU) offers flexibility for consignees, particularly through their FlexDeliveryService. If opted for by the sender, recipients usually receive a notification via email or SMS with a link that allows them to select alternative delivery options, such as changing the delivery date, redirecting to a different address, or choosing a ParcelLocker for collection. If no such notification is received, contact GLS (HU) customer service directly with your tracking number to inquire about available options.
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What do common GLS (HU) tracking statuses indicate?
Common GLS (HU) tracking statuses include:
- “In transit” / “Parcel is at depot”: The parcel is actively moving within the GLS network.
- “Out for delivery”: The parcel has been loaded onto a courier vehicle and is expected to be delivered on the current day.
- “Delivered”: The parcel has successfully reached its destination and been received by the consignee or left in a safe place.
- “Delivery attempt unsuccessful”: The courier attempted delivery but could not complete it (e.g., recipient not available, incorrect address).
- “Stored at depot”: The parcel is being held at a GLS depot, potentially awaiting further instructions or a new delivery attempt.
