Goldenway Express Inc. is a logistics company established in 2008 in the San Francisco Bay Area. With over a decade of dedicated experience in the international freight industry, the company has positioned itself as a one-stop professional service provider. GOLDEN WAY specializes in offering comprehensive logistics solutions that encompass sea freight, air freight, international express delivery, warehousing, customs declaration, and last-mile delivery. Their services cater to a diverse range of clients, including e-commerce businesses, traditional trade companies, and individual clients.
The company focuses its expertise on routes connecting North America to Southeast Asia. They provide versatile shipping options, such as Full Container Load (FCL) and Less than Container Load (LCL) for sea freight, alongside door-to-door and airport-to-airport services for air freight. Goldenway Express also offers professional customs clearance services and cargo insurance to ensure the secure and efficient transit of goods. The core values underpinning their operations are integrity, efficiency, professionalism, innovation, and a customer-first approach, aiming to deliver reliable and tailored international logistics solutions.
Tracking GOLDEN WAY packages is straightforward and can be accomplished through their official website or via third-party tracking platforms.
Via the Official GOLDEN WAY Website:
Navigate to the official GOLDEN WAY Express website: https://www.goldenwayexpress.com/.
Locate the “Track Your Shipment” section, which is typically visible on the homepage.
Enter your tracking number into the designated input field.
Click the “Track” or search button to retrieve the latest status and detailed information regarding your package.
Via Synctrack Tracking Tool:
Obtain your GOLDEN WAY tracking number, which is provided by the sender or merchant.
Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
Enter your GOLDEN WAY tracking number in the designated field.
Click the “Track” button to view the tracking details of your GOLDEN WAY shipment.
Information regarding dedicated GOLDEN WAY mobile applications or text message tracking services is not prominently displayed on their official website.
For inquiries regarding GOLDEN WAY tracking or other logistics services, customers can utilize the following contact details:
Phone: +1 (510) 921-6803
Email: [email protected]
Office Location: 38896 Cherry St, Newark, CA 94560, USA
1. What is a GOLDEN WAY tracking number?
A GOLDEN WAY tracking number is a unique identification code assigned to your shipment. This number enables you to monitor the real-time status and location of your package as it moves through the GOLDEN WAY logistics network.
2. How frequently is GOLDEN WAY tracking information updated?
GOLDEN WAY tracking information is generally updated as the package progresses through key transit points and logistics facilities. While updates may not be continuous, they typically reflect significant changes in the package’s status, such as arrival at a new sorting center, customs clearance, or being out for delivery.
3. What should be done if GOLDEN WAY tracking status shows no updates for an extended period?
If your GOLDEN WAY tracking status shows no updates for an extended period, it is recommended to allow some additional time for potential scanning delays or transit. Should the status remain unchanged, contact GOLDEN WAY customer service directly using the provided phone number or email for assistance and further investigation into your shipment.
4. Does GOLDEN WAY provide tracking for international shipments?
Yes, GOLDEN WAY specializes in international logistics, offering services for sea freight, air freight, and international express, particularly for routes between North America and Southeast Asia. Therefore, tracking is available for international shipments handled by GOLDEN WAY, allowing customers to monitor their cross-border deliveries.
5. What should be done if a GOLDEN WAY package is marked as delivered but not received?
If your GOLDEN WAY package is indicated as delivered but you have not received it, first check with household members, neighbors, or common delivery areas. If the package cannot be located, it is important to contact GOLDEN WAY customer service immediately with your tracking number for further investigation and resolution.