Greenway

Greenway Tracking Guidelines and Tips

Greenway Tracking Information

Greenway Logistics (operating under the website https://greenwayvn.com/) is a reputable logistics provider established in 2012 in Vietnam. From its inception, Greenway Logistics has aimed to become a leading and trusted partner in the logistics sector, offering comprehensive and integrated solutions. The company’s core mission revolves around providing reliable, efficient, and cost-effective logistics services while prioritizing customer satisfaction and continuous innovation.

Greenway Logistics boasts a robust portfolio of services designed to meet diverse supply chain needs, leveraging its extensive experience and a growing global network. Their expertise spans various aspects of freight forwarding and supply chain management. Key services offered by Greenway Logistics include:

• Sea Freight: Providing solutions for both Full Container Load (FCL) and Less than Container Load (LCL) shipments globally.
• Air Freight: Offering fast and secure air cargo services for urgent and high-value consignments.
• Land Transport: Managing domestic and cross-border trucking services, ensuring efficient movement of goods within Vietnam and to neighboring countries.
• Customs Clearance: Facilitating smooth import and export processes through expert handling of customs documentation and procedures.
• Warehousing: Providing storage and distribution solutions with modern facilities and inventory management systems.
• Project Logistics: Specializing in the transportation of oversized, heavy-lift, and complex cargo for industrial projects.

Greenway Logistics emphasizes building long-term relationships with clients through a commitment to quality, professional service, and a deep understanding of logistics challenges.

How to Track Greenway Packages

Tracking your Greenway package is designed to be straightforward, ensuring you stay informed about your shipment’s journey. Here are the primary methods for Greenway tracking:

1. Via Greenway Official Website:

   • Visit the official Greenway Logistics website: https://greenwayvn.com/.
   • Locate the “Tra cứu vận đơn” (Look up waybill) or tracking section, typically found prominently on the homepage.
   • Enter your specific Greenway tracking number (also known as a waybill number or consignment number) into the designated input field.
   • Click the “Tra cứu” or “Track” button to retrieve the latest status and detailed journey of your package.

2. Via Synctrack Tracking Tool:

   • Obtain your Greenway tracking number, which is provided by the sender or logistics coordinator.
   • Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your tracking number into the designated field.
   • Click the “Track” button to view the comprehensive tracking details of your Greenway shipment.

Currently, the Greenway Logistics website primarily supports tracking via their online portal. Information regarding dedicated mobile applications or SMS/text message tracking services is not prominently listed on their official website.

What is Greenway tracking contact number

For direct inquiries regarding Greenway tracking or other logistics services, you can reach Greenway Logistics through their official contact channels. The phone number +84-0528992789 provided is not listed on their official website. The official contact details as per their website are:

• Ho Chi Minh City Office (Head Office):

  • Phone: +84 28 3512 8596
  • Email: [email protected]
  • Address: No. 119 – 121, Street D1, Saigon Pearl, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam.

• Hanoi Office:

  • Phone: +84 24 3787 5085
  • Email: [email protected]
  • Address: Room 1005, 10th Floor, VCCI Tower, No. 9 Dao Duy Anh Street, Dong Da District, Hanoi, Vietnam.

It is recommended to use the contact information provided on their official website for the most accurate and reliable communication.

FAQs about Greenway tracking

1. How do I find my Greenway tracking number?
   Your Greenway tracking number (or waybill number) is typically provided by the sender of your package at the time of shipment. This number is unique to your consignment and is essential for monitoring its progress. It can often be found on your shipping confirmation, receipt, or directly from the sender.

2. What should I do if my Greenway tracking information isn’t updating?
   If your Greenway tracking information is not updating, first allow some time (e.g., 24-48 hours) for the system to refresh, especially after initial drop-off or during transit stages. If the status remains unchanged for an extended period, it is advisable to contact Greenway Logistics directly using their official contact numbers or email, providing them with your tracking number for assistance.

3. What if my Greenway package is delayed or lost?
   In case of a significant delay or if you suspect your Greenway package is lost, immediately contact Greenway Logistics customer service. Provide them with your tracking number and details of your shipment. They will initiate an investigation to locate your package and provide updates on its status or advise on the next steps.

4. Can I track international shipments with Greenway?
   Yes, Greenway Logistics offers international freight services, including sea freight and air freight. Therefore, you can use their official website or a universal tracking tool like Synctrack to monitor the progress of your international Greenway shipments using your unique tracking number.