Hellmann Worldwide Logistics is a family-owned, globally operating logistics service provider with a rich history spanning over 150 years. Founded in 1871 by Carl Heinrich Hellmann in Osnabrück, Germany, the company initially transported parcels via horse-drawn carriages. Over the decades, Hellmann has evolved into one of the largest international logistics networks, recognized for its comprehensive and innovative solutions across various transport modes.
Hellmann’s services encompass a wide range of logistics solutions designed to meet diverse customer needs. Their core offerings include:
- Air Freight: Providing reliable and efficient global air transport solutions, including time-critical shipments, charters, and specialized cargo.
- Sea Freight: Offering extensive ocean freight services, including Full Container Load (FCL) and Less than Container Load (LCL) shipments, project cargo, and intermodal solutions across major trade lanes.
- Road Freight: Delivering national and international road transport services, including Less than Truckload (LTL) and Full Truckload (FTL) options, express deliveries, and temperature-controlled transport.
- Rail Solutions: Utilizing rail networks for sustainable and cost-effective freight transportation, especially for long distances.
- Contract Logistics: Developing tailored supply chain solutions, including warehousing, distribution, fulfillment, and value-added services, to optimize customer logistics processes.
- E-Commerce Logistics: Providing specialized solutions for online retailers, covering fulfillment, last-mile delivery, and returns management.
With a global network spanning approximately 240 offices in over 50 countries, Hellmann Worldwide Logistics employs more than 13,000 people. This extensive reach allows them to offer seamless, end-to-end logistics services, connecting markets and businesses around the world. The company prides itself on its strong customer relationships, digital innovation, and commitment to sustainability.
How to Track Hellmann Packages
Tracking your Hellmann package allows you to stay informed about its journey and estimated delivery. There are typically two primary ways to monitor your shipment:
- Via the Official Hellmann Website:
- Navigate to the Hellmann Worldwide Logistics official website at https://www.hellmann.com/en/.
- Look for a “Track & Trace” or “Tracking” section, which is usually prominently displayed on the homepage or in the main navigation menu.
- Enter your unique Hellmann tracking number into the designated field. This number is provided to you by the sender or Hellmann upon shipment booking.
- Click on the “Track” or “Search” button to retrieve the current status and detailed history of your shipment.
- Via Synctrack Tracking Tool:
- Tracking your Hellmann package is simple and efficient using the Synctrack platform.
- Obtain your Hellmann tracking number, which is provided by the sender.
- Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Input your tracking number into the designated field.
- Click the “Track” button to view the tracking details of your Hellmann shipment.
While Hellmann prioritizes its online tracking portal, specific options like dedicated mobile apps for tracking or SMS updates might vary by region or service. For the most up-to-date information on additional tracking methods, it is recommended to consult the Hellmann official website directly or contact their customer service.
For inquiries regarding Hellmann tracking and other logistics services, you can typically reach out to them using the following details:
- General Contact Phone Number (Headquarters): +49 541 6050
- General Email Address: While a direct, universally published email for tracking inquiries may vary by region, Hellmann often provides contact forms on their website or regional contact details where you can submit your query. For general inquiries, checking the “Contact Us” section on their official website https://www.hellmann.com/en/ is recommended to find the most appropriate email or contact form for your location or specific issue.
- Global Headquarters Location:
Hellmann Worldwide Logistics GmbH & Co. KG
Elbestrasse 1
49090 Osnabrück
Germany
It is advisable to visit their official website’s “Contact Us” page to find the most relevant contact information, including specific phone numbers and email addresses for tracking inquiries or customer service in your particular region or country.
FAQs About Hellmann Tracking
- What is a Hellmann tracking number?
A Hellmann tracking number is a unique code assigned to your shipment, allowing you to monitor its progress from departure to delivery. It typically consists of a combination of letters and numbers.
- How long does it take for Hellmann tracking information to update?
Tracking information is generally updated in real-time as the package moves through different stages of the logistics chain. However, there might be a slight delay of a few hours between physical movement and the online update, especially during peak periods or international transit.
- What should I do if my Hellmann tracking number is not working?
First, double-check the tracking number for any typos. If the issue persists, wait a few hours and try again, as it might take some time for the tracking information to appear in the system after the shipment is initiated. If it still doesn’t work, contact Hellmann customer service with your shipment details.
- What do different Hellmann tracking statuses mean?
Common tracking statuses include: “In Transit” (package is on its way), “Arrived at Facility” (package has reached a sorting hub), “Out for Delivery” (package is with a courier for final delivery), and “Delivered” (package has reached its destination). More specific statuses may indicate customs clearance, exceptions, or delays.
- Can I change the delivery address of my Hellmann package once it’s shipped?
Changing a delivery address after a package has been shipped can be complex and is not always possible. It depends on the stage of the shipment and the specific service chosen. It is best to contact Hellmann customer service immediately to inquire about the possibility of an address change and any associated fees or restrictions.
+49 541 6050 
