Herald Express is primarily known as a Filipino-owned logistics and courier company that offers a range of services for parcel delivery and freight forwarding. Established in 2008, Herald Express aims to provide efficient and reliable logistics solutions both domestically within the Philippines and internationally. Their services typically include door-to-door delivery, warehousing, and customs brokerage, catering to various shipping needs for individuals and businesses.
While the provided URL http://www.heraldexpress.com.au/
points to “Aus42 Pty Ltd T/A Herald Express” which operates as an express freight company within Australia, the primary entity associated with Herald Express tracking and the provided contact number (+63 2 8511 1177
) is the Philippine-based Herald Express operating under the domain https://heraldexpress.ph/
. This Philippine entity is more commonly recognized for its courier and tracking services.
The Philippine Herald Express emphasizes providing cost-effective and timely delivery solutions, leveraging technology to offer transparency in their shipping processes, including online tracking.
How to Track Herald Express Packages
Tracking your Herald Express package is a straightforward process, primarily available through their official online platform and third-party tracking tools.
Via the Official Herald Express Website
The most direct way to track your shipment is through the official Herald Express website:
- Obtain Your Tracking Number: Ensure you have the unique tracking number provided by the sender or the courier. This number is essential for accessing your shipment’s status.
- Visit the Herald Express Website: Navigate to the Herald Express official website at
https://heraldexpress.ph/
.
- Locate the Tracking Section: Look for a section usually labeled “Track & Trace” or “Tracking” on the homepage.
- Enter Your Tracking Number: Input your tracking number into the designated field.
- View Tracking Details: Click the “Track” or “Go” button to retrieve the latest updates on your package’s location and status.
Another convenient method to track your Herald Express package is by using a universal tracking platform like Synctrack:
- Obtain Your Tracking Number: Make sure you have your Herald Express tracking number, which is typically provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at
https://synctrack.io/couriers/
.
- Enter Your Tracking Number: Input your tracking number in the designated field.
- Initiate Tracking: Click the “Track” button to view the detailed tracking information of your Herald Express shipment.
For inquiries regarding your Herald Express tracking or other services, you can reach their customer support:
Office Location (Philippines):
3/F Herald Plaza, Gen. Luna St., San Agustin, Malabon City, Philippines
Note: The email [email protected]
is associated with “Aus42 Pty Ltd T/A Herald Express” in Australia (http://www.heraldexpress.com.au/
), which is a separate entity from the Philippine-based Herald Express whose contact details are provided above.
FAQs about Herald Express Tracking
Here are some frequently asked questions regarding Herald Express tracking:
- How do I get my Herald Express tracking number?
Your Herald Express tracking number is typically provided by the sender or merchant once your package has been dispatched. It is usually found in your shipping confirmation email, on the shipping label, or within your order details.
- What should I do if my Herald Express tracking information is not updating?
If your Herald Express tracking information is not updating for an extended period, first allow for 24-48 hours for the initial scan to appear. If it still doesn’t update, contact Herald Express customer service directly using their provided contact number or email, providing them with your tracking number for assistance.
- Can I track international shipments with Herald Express?
Yes, Herald Express offers both domestic and international freight services. You can use your Herald Express tracking number on their official website or via Synctrack to monitor the status of your international shipments, provided they are handling the logistics.
- What does “In Transit” mean for Herald Express tracking?
When your Herald Express tracking shows “In Transit,” it means your package is currently moving through the Herald Express delivery network towards its destination. This status will update as the package reaches different checkpoints or hubs.
- How accurate is Herald Express tracking?
Herald Express tracking aims to provide near real-time updates on your shipment’s journey. While generally accurate, minor delays in updates can sometimes occur due to processing times or technical issues. The system provides the most current available information from their logistics network.