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Hrvatska pošta Mostar

Telephone icon+387-080 088 088

Global icon https://www.post.ba/

Hrvatska pošta Mostar Tracking Information

Hrvatska pošta Mostar (HP Mostar) is one of the three public postal operators in Bosnia and Herzegovina, established on March 25, 1993. Its headquarters are located in Mostar, and it primarily operates within the territory of the Federation of Bosnia and Herzegovina. The institution is dedicated to providing reliable postal services in accordance with international standards set by the Universal Postal Union (UPU).

HP Mostar’s range of services extends beyond traditional mail delivery. Their core activities encompass:

  • Postal Services: This includes handling letters (pisma), packages (paketi), express mail (Hpekspres), e-commerce solutions (HP E-commerce), and direct mail (Direct mail).
  • Financial Services: They offer various financial transactions such as money orders (novčane doznake), bill payments (plaćanje računa), savings (štednja), and cash loans (gotovinski krediti).
  • Retail Services: HP Mostar outlets sell various goods, including e-vouchers (E-bon) and philatelic products (filatelija).
  • Digital Services: Embracing modernization, they also provide digital solutions like e-bills (E-račun), e-signatures (E-potpis), and e-archive (E-arhiv).

The institution continuously strives to modernize its operations and expand its service portfolio to meet the evolving needs of its users.

How to Track Hrvatska pošta Mostar Packages

Tracking your Hrvatska pošta Mostar tracking package is straightforward using the following methods:

1. Via the Official Hrvatska pošta Mostar Website:

The primary and most reliable way to track your shipment is directly through their official website.

  • Visit the Website: Navigate to the official Hrvatska pošta Mostar website: https://www.post.ba/.
  • Locate Tracking Section: On the homepage, you will prominently find a section for tracking packages, usually labeled “Praćenje pošiljaka” (Tracking Shipments).
  • Enter Tracking Number: In the designated field, typically labeled “Upišite broj pošiljke” (Enter shipment number), input your unique Hrvatska pošta Mostar tracking number.
  • Initiate Tracking: Click the “Prati” (Track) button or similar to view the current status and detailed tracking history of your package.

2. Via Synctrack Tracking Tool:

For a comprehensive tracking experience that supports multiple couriers, you can use Synctrack.

  • Obtain Your Tracking Number: Ensure you have your Hrvatska pošta Mostar tracking number, which is typically provided by the sender.
  • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
  • Enter Your Tracking Number: Locate the search bar or input field and enter your Hrvatska pošta Mostar tracking number.
  • Click “Track”: Click the “Track” button to retrieve and view the tracking details of your shipment from Hrvatska pošta Mostar.

Hrvatska pošta Mostar’s official website does not currently list specific mobile applications or SMS services for package tracking.

Hrvatska pošta Mostar Tracking Contact Number

For direct assistance regarding your Hrvatska pošta Mostar tracking inquiries or other services, you can contact them through the following channels:

  • Phone Number: +387-080 088 088 (This is a toll-free line, typically operational during working hours Monday to Friday, 07:00 to 15:00).
  • Email Address: [email protected]
  • Headquarters Address: Tvrtka Hrvatska pošta Mostar, Kneza Domagoja b.b., 88000 Mostar, Bosna i Hercegovina.

FAQs about Hrvatska pošta Mostar Tracking

  • How do I get a Hrvatska pošta Mostar tracking number?
    The Hrvatska pošta Mostar tracking number is provided by the sender of the package at the time of shipment. It is a unique identifier for your parcel.

  • What if my Hrvatska pošta Mostar tracking information is not updating?
    Tracking information may not update immediately due to various factors, including delays in scanning at transit points, customs processing, or technical issues. It is advisable to wait 24-48 hours after receiving the tracking number for updates to appear. If it persists, contact Hrvatska pošta Mostar customer service.

  • What are common Hrvatska pošta Mostar tracking statuses?
    Typical tracking statuses include “Prihvaćena pošiljka” (Shipment accepted/received), “U tranzitu” (In transit), “Na dostavi” (Out for delivery), and “Dostavljena” (Delivered). Other statuses may indicate customs clearance, attempted delivery, or exceptions.

  • Can the delivery address be changed after the package has been shipped?
    Generally, it is not possible to change the delivery address once a package has been dispatched. For any specific circumstances or inquiries, it is recommended to contact the sender or Hrvatska pošta Mostar customer service directly.

  • What should be done if a Hrvatska pošta Mostar package is lost or damaged?
    If your package is lost or damaged, it is crucial to contact Hrvatska pošta Mostar customer service as soon as possible. Provide them with your Hrvatska pošta Mostar tracking number and detailed information about the issue to initiate an investigation or claim process.