InPost (PL)

Here are guidelines and tips for InPost (PL) tracking:

InPost (PL) Tracking Information

InPost (PL) is a prominent Polish logistics operator, founded in 1999 by Rafał Brzoska. Initially, InPost established itself by offering alternative postal services in Poland. The company revolutionized the parcel delivery market with the introduction of Paczkomaty (InPost Parcel Lockers), self-service terminals that enable sending and collecting parcels 24/7. This innovation significantly enhanced convenience and accessibility for customers.

InPost’s services primarily include:

• Paczkomaty (Parcel Lockers): An extensive network of automated lockers for convenient self-service parcel drop-off and pick-up.
• InPost Kurier (Courier Service): Traditional door-to-door parcel delivery services.
• InPost Lodówkomaty (Refrigerated Lockers): Specialized lockers designed for the delivery and collection of temperature-sensitive items, such as groceries.

InPost has expanded its operations beyond Poland, establishing a significant international presence. The company’s focus remains on providing fast, convenient, and environmentally conscious delivery solutions, leveraging its technology and widespread network.

How to Track InPost (PL) Packages

Tracking InPost (PL) packages is straightforward and can be performed through several methods:

Via InPost (PL) Official Website:

• Visit the official InPost (PL) website at https://inpost.pl/.
• Locate the tracking section, often labeled “Śledź przesyłkę” (Track shipment), typically found prominently on the homepage.
• Enter the unique tracking number for your InPost (PL) package into the designated field.
• Click the “Szukaj” (Search) or track button to view the current status and detailed journey of your parcel.

Via Synctrack Tracking Tool:

• Access the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Ensure you have your InPost (PL) tracking number, which is provided by the sender.
• Input your tracking number into the designated field.
• Click the “Track” button to view the tracking details of your InPost (PL) shipment.

Via InPost Mobile Application:

• Download the InPost Mobile app from your smartphone’s app store (available for iOS and Android).
• Upon logging in with your registered phone number, packages addressed to you are often automatically added to the app for tracking.
• Alternatively, you can manually add a tracking number within the app to monitor specific shipments.
• The app provides real-time notifications regarding parcel status updates and delivers the necessary pick-up codes for Parcel Locker collection.

Via Email or SMS Notifications:

• InPost frequently sends email and/or SMS notifications directly to the recipient. These messages often contain direct links to tracking information, real-time status updates, and the necessary pick-up codes when a parcel is ready for collection at a Parcel Locker.

InPost (PL) Tracking Contact Information

For direct inquiries regarding InPost (PL) tracking and services, use the following contact details:

Official InPost (PL) Contact Phone Numbers:

• +48 722 444 000
• +48 746 600 000

These phone lines are typically available Monday to Friday from 7:00 AM to 10:00 PM, and Saturdays from 8:00 AM to 8:00 PM.

Official InPost (PL) Email:

The email address [email protected] is specifically for personal data protection inquiries. For general customer service and tracking-related questions, InPost encourages customers to utilize the contact form available on their website (https://inpost.pl/kontakt) or seek assistance through the InPost Mobile app for more efficient support.

InPost (PL) Registered Office Location:

InPost S.A.
ul. Wielicka 28
30-552 Kraków, Poland

FAQs about InPost (PL) Tracking

Here are some frequently asked questions regarding InPost (PL) tracking:

1. What does the tracking status “Ready to pick up” mean?

This status indicates that your parcel has successfully arrived at the designated InPost Parcel Locker or other collection point and is available for collection. You should simultaneously receive an SMS or email containing a unique 6-digit collection code.

2. How long do I have to collect my parcel from a Paczkomat (Parcel Locker)?

Parcels typically remain available for collection for 48 hours from the moment they are placed into the locker. If the parcel is not collected within this timeframe, it is usually returned to the local InPost branch.

3. My tracking status hasn’t updated for a few days. What should I do?

While minor delays can occur, especially during peak seasons, an extended period without a tracking update (e.g., more than 3-5 working days without an expected delivery date) warrants concern. It is advisable to contact InPost customer service with your tracking number for further investigation.

4. Can I redirect my InPost package to a different Paczkomat or address?

Redirection options are often available through the InPost Mobile app. Depending on the specific service and the parcel’s current stage of delivery, you might be able to extend the collection time, redirect the parcel to an alternative Parcel Locker, or in some cases, change it to a courier delivery. These options will be presented within the app if available.

5. What should I do if my package is lost or damaged?

If your InPost package is lost or arrives damaged, it is crucial to file a complaint with InPost. While the sender is generally responsible for initiating the complaint process, the recipient can also report issues. Ensure you have all relevant information, including the tracking number and any photographic evidence of damage, before contacting customer service.