Interparcel (AU) Tracking Information

Interparcel (AU) operates as an online parcel delivery comparison service, offering businesses and individuals the ability to compare, book, and send parcels both domestically within Australia and internationally. Established in 2011, the Australian arm of Interparcel aims to simplify the shipping process by providing access to multiple courier services through a single platform. This allows users to choose from various options based on price, speed, and service level, effectively acting as a broker between the customer and the carrier.

Their service model focuses on providing competitive rates by leveraging bulk discounts with major courier companies. Interparcel (AU) offers a range of services including standard parcel delivery, express shipping, and larger freight solutions. The platform is designed for ease of use, enabling quick quotes, booking, and parcel tracking. Key features of their service include comprehensive insurance options, dedicated account management for businesses, and integration capabilities for e-commerce platforms. The company prides itself on its customer support and transparent pricing, aiming to make parcel delivery accessible and efficient for its diverse client base across Australia.

How to Track Interparcel (AU) Packages

Tracking Interparcel (AU) packages is a straightforward process, with multiple convenient methods available.

1. Via the Official Interparcel (AU) Website:

The primary method for tracking your Interparcel (AU) package is directly through their official website.

• Visit the Interparcel (AU) website at https://au.interparcel.com/.
• Look for the “Track a Parcel” or “Tracking” section, typically found prominently on the homepage or in the navigation bar.
• Enter your tracking number into the designated field. This number is provided to you at the time of booking or confirmation.
• Click the “Track” or “Search” button to view the latest status updates and transit history of your Interparcel (AU) shipment.

2. Via Synctrack Tracking Tool:

Interparcel (AU) tracking can also be efficiently performed using third-party tracking platforms like Synctrack.

• Obtain Your Tracking Number: Ensure you have your Interparcel (AU) tracking number, which is provided by the sender.
• Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the tracking details of your Interparcel (AU) shipment.

What is Interparcel (AU) Tracking Contact Information

For direct assistance regarding Interparcel (AU) tracking or other inquiries, the following contact methods are available:

• Phone Number: 1300 006 031
• Email: While a general public email address is not prominently displayed on their contact page for direct email support, customers typically log into their account to submit support tickets or use the “Contact Us” form on their website for assistance.
• Office Location: The registered office for Interparcel Australia is located at Level 1, 237 Balaclava Rd, Caulfield VIC 3162.

FAQs about Interparcel (AU) Tracking

1. How long does it take for Interparcel (AU) tracking information to update?

Interparcel (AU) tracking information typically updates once the parcel is scanned at various points in its journey, such as collection, sorting depots, and delivery. While updates are usually frequent, it might take a few hours for the initial scan to appear after collection.

2. What should I do if my Interparcel (AU) tracking shows no updates?

If Interparcel (AU) tracking shows no updates for an extended period (e.g., 24-48 hours), it is advisable to first double-check the entered tracking number for accuracy. If the number is correct, contact Interparcel (AU) customer support using the provided phone number or via their website’s contact form for further investigation.

3. What does “In Transit” mean for Interparcel (AU) tracking?

“In Transit” for Interparcel (AU) tracking indicates that your package is currently moving through the courier network towards its destination. It signifies that the parcel has been collected and is proceeding through various stages of the delivery process, including sorting, transportation between hubs, and final delivery preparation.

4. Can I track my Interparcel (AU) package without a tracking number?

Generally, a tracking number is essential for Interparcel (AU) tracking. Without it, locating your specific package becomes very difficult, as the number serves as its unique identifier within the courier system. It is crucial to retain the tracking number provided at the time of booking or by the sender.