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JS Tracking Information

JS Express (officially Shenzhen Jinshun International Logistics Co., Ltd.), also known as JS-EXP, was established in 2006. Headquartered in Shenzhen, China, the company specializes in providing cross-border e-commerce logistics services. Their primary focus is on offering comprehensive solutions for global trade, ensuring efficient and reliable delivery of goods.

The core services offered by JS Express include:

• International Express Delivery: Providing various express lines tailored for different regions and product types.
• International Air Freight: Solutions for air cargo transport for time-sensitive shipments.
• International Sea Freight: Options for sea cargo transport, suitable for larger volumes and less urgent shipments.
• FBA Services: Logistics support for Amazon FBA (Fulfillment by Amazon) sellers, including direct shipping to Amazon warehouses.
• Overseas Warehousing: Solutions for storage and distribution in international markets, facilitating faster delivery and inventory management.
• Customs Clearance: Assistance with customs procedures to ensure smooth and compliant cross-border transit.

JS Express aims to offer timely, safe, and cost-effective logistics services. They primarily serve key international markets including America, Europe, Southeast Asia, and Australia, building a global network to support cross-border e-commerce operations.

How to Track JS Packages

Tracking JS Express packages is straightforward using multiple methods:

1. Via the Official Website:
   • Visit the official JS Express website at http://www.js-exp.com/.
   • Locate the tracking inquiry field (often labeled “快递查询” or “Express Query”) typically found prominently on the homepage.
   • Enter your JS tracking number into the designated input box.
   • Click the “Query” or “Track” button to view the latest status and detailed journey of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your JS Express package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your JS tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your JS tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your JS Express shipment.

Currently, the official JS Express website primarily supports tracking via its online portal. Information regarding dedicated mobile applications or text message (SMS) tracking services is not prominently displayed.

JS Tracking Contact Information

For inquiries regarding JS Express shipments or services, the following contact details are available:

• Customer Service Hotline: +86 400-0353-518
• Business Cooperation Email: [email protected]
• Customer Service Email: [email protected] (This email is listed on their official website for customer service inquiries).
• Headquarters Office Location: Room 2006, Building 2, Block B, Shajing Jiahua Science and Technology Park, Bao’an District, Shenzhen City, Guangdong Province, China.

FAQs about JS Tracking

1. How long does JS Express shipping typically take?

The transit time for JS Express shipments varies significantly based on the service selected (e.g., international express, air freight, sea freight), the origin and destination countries, customs processing, and potential unforeseen delays. General estimates can range from a few days for express services to several weeks for standard sea freight. Specific delivery times can often be found when selecting a service or by contacting customer support.

2. What should be done if the JS tracking status is not updating?

If the JS tracking status is not updating, it is advisable to wait for 1-3 business days as updates might experience a delay, especially after customs clearance or during peak seasons. If the status remains unchanged after this period, it is recommended to contact JS Express customer service with your tracking number for further assistance.

3. What is the format of a JS Express tracking number?

JS Express tracking numbers typically consist of a combination of letters and numbers. While formats can vary slightly depending on the service or line used, they are generally unique identifiers designed to be easily trackable on their official website or third-party tracking platforms.

4. Which countries does JS Express ship to?

JS Express offers services to a wide range of international destinations, with a primary focus on key markets including America, Europe, Southeast Asia, and Australia. For a comprehensive list of all serviced countries, it is best to consult their official website or contact their customer service directly.

5. What if a package is delayed or lost with JS Express?

In case of a significant delay or if a package is believed to be lost, the first step is to contact JS Express customer service using your tracking number. They can initiate an investigation into the shipment’s whereabouts and provide information on the next steps, including potential claims procedures if necessary.