JY-EXP

JY-EXP Tracking Information

JY-EXP, officially known as Guangzhou Juyou Express Co., Ltd., was established in Guangzhou, China, in 2011. It has grown to become a comprehensive logistics service provider specializing in international express delivery and cross-border e-commerce logistics.

JY-EXP’s core services are designed to meet the demands of global trade and online retail. Their offerings include:

• International Express Services: Providing fast and reliable parcel and document delivery across various international destinations.
• Cross-border E-commerce Logistics: Tailored solutions for online sellers, encompassing dedicated shipping lines, FBA (Fulfillment by Amazon) services, and optimized routes for efficient e-commerce delivery.
• Warehousing and Distribution: Offering comprehensive warehousing solutions, including storage, inventory management, order fulfillment, and last-mile distribution.
• Customs Clearance: Facilitating smooth and compliant customs procedures for international shipments, leveraging their expertise to navigate complex regulations.
• Air and Sea Freight: Beyond express services, they also provide broader air and sea cargo solutions, catering to larger volume shipments.

JY-EXP emphasizes leveraging technology and a professional team to offer efficient, secure, and customer-centric logistics services, aiming to establish a global service network and strong capabilities in international transportation.

How to Track JY-EXP Packages

Tracking your JY-EXP package is straightforward and can be done through multiple avenues:

1. Via the JY-EXP Official Website:

   • Visit the JY-EXP official website at http://www.jy-express.cn/.
   • Locate the tracking field (often prominently displayed on the homepage or under a “Tracking” or “Query” section).
   • Enter your unique JY-EXP tracking number into the designated box.
   • Click the “Track” or “Query” button to view the latest status and detailed journey of your shipment.

2. Via Synctrack Tracking Tool:

   • To track your JY-EXP package using Synctrack, first ensure you have your JY-EXP tracking number, which is typically provided by the sender.
   • Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Input your JY-EXP tracking number into the designated input field.
   • Click the “Track” button to display the current tracking details of your JY-EXP shipment.

Currently, the JY-EXP official website primarily offers tracking through its web-based interface and does not explicitly mention dedicated mobile applications or SMS tracking services.

JY-EXP Tracking Contact Information

For inquiries regarding JY-EXP tracking or other services, you can reach them through the following contact details:

• Contact Phone Number: 020-86361288
• Email: [email protected]
• Office Location: 广东省广州市白云区西槎路鹅掌坦社区西洲中路18号（金威物流园对面）
  *(Translation: No. 18 Xizhou Middle Road, Ezhangtan Community, Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, China (opposite Jinwei Logistics Park))*

FAQs about JY-EXP Tracking

1. What is a JY-EXP tracking number?
   A JY-EXP tracking number is a unique identifier assigned to your package when it is shipped. This number allows you to monitor the real-time progress and location of your shipment from its origin to its destination.

2. Why is my JY-EXP tracking information not updating?
   Several factors can cause a delay in tracking updates, including transit time between scan points, customs processing, public holidays, or unforeseen logistical issues. It is advisable to wait 24-48 hours for updates to appear. If the issue persists, contact JY-EXP customer service.

3. What should be done if a JY-EXP package is delayed or lost?
   If your JY-EXP package is experiencing significant delays beyond the estimated delivery time, or if the tracking information indicates it might be lost, it is recommended to contact JY-EXP customer service directly using their provided phone number or email. Provide them with your tracking number for assistance.

4. Does JY-EXP offer international shipping services?
   Yes, JY-EXP specializes in international express delivery and cross-border e-commerce logistics. They provide services for shipping packages globally, with particular focus on facilitating e-commerce shipments between China and various international destinations.