History: Kerry Express (Hong Kong), originally established as TGX in 1990, became part of Kerry Logistics in 2012 and was renamed in 2016. It specializes in domestic and cross-border logistics with a focus on last-mile delivery and e-commerce solutions913.
Services:
B2B & B2C Deliveries: Tailored solutions for corporate clients and e-commerce platforms, including cash-on-delivery (COD) services.
Regional Express: Coverage across Hong Kong, Mainland China, and Southeast Asia, with customs clearance support.
Logistics Fulfillment: Warehousing, inventory management, and cold chain delivery.
KE Locker: Self-service parcel pickup stations for convenience.
Method 1: Official Website
Visit the Kerry Express Hong Kong Track & Trace page.
Enter your tracking number in the designated field.
Click “Check” to view real-time updates, including status and location history.
Method 2: Synctrack Tracking Tool
Go to Synctrack’s tracking page.
Input your Kerry Hong Kong tracking number.
Click “Track” to access details like delivery progress and estimated arrival dates.
Phone: +852 3513 0888 (Mon–Fri: 9:00 AM–6:00 PM; Sat: 9:00 AM–1:00 PM).
Email: [email protected].
Office Address: 3/F, Yeung Yiu Chung (No.6) Industrial Building, 19 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong.
Q1: What is the maximum package size Kerry Hong Kong delivers?
They handle packages of varying sizes, supported by vehicles ranging from small vans to 9-ton trucks.
Q2: Is a signature required for delivery?
Yes—all deliveries require a signed proof of receipt for verification.
Q3: How fast is Kerry Hong Kong’s delivery service?
Rush courier services guarantee delivery within 3 hours, while same-day options are available for urgent freight.
Q4: What if my shipment is delayed?
Contact customer service immediately for updates and resolution assistance.
Q5: Does Kerry Hong Kong offer COD for e-commerce?
Yes—they collect cash payments on behalf of e-commerce platforms during delivery.