LBC Express

LBC Express Tracking Guidelines and Tips

This guide provides comprehensive information on LBC Express, including its history, services, and various methods for tracking packages, along with essential contact details and frequently asked questions.

LBC Express Tracking Information

LBC Express is a prominent logistics and money remittance company with a rich history in the Philippines and a significant global presence.

History:

Founded in 1945, LBC Express began as a brokerage and air cargo agent. It revolutionized the logistics landscape in the Philippines by pioneering door-to-door delivery services, steadily expanding its network across the country and eventually internationally. In the 1980s, LBC diversified its offerings by introducing money remittance services, known as “Padala.” Over the decades, LBC Express has grown into the Philippines’ most extensive express courier, cargo, and money remittance service provider, establishing itself as a trusted name in logistics and financial services with a vision to be a leading global logistics, supply chain, and money remittance company.

Services:

LBC Express provides a wide array of services designed to meet diverse customer needs, including:

• Courier & Freight: This encompasses Express Mail for documents and small parcels, and Cargo services for heavier items, facilitated through both sea and air freight. They also handle Special Cargo, which includes specific types of goods like dangerous materials or perishables.
• Remittance (Padala): A widely used service for sending and receiving money, both within the Philippines and from abroad.
• Business Solutions: LBC offers tailored logistics and supply chain services for businesses, such as fulfillment, efficient last-mile delivery, and customs brokerage.
• Travel & Tours: While not directly related to package tracking, this service is part of LBC’s broader portfolio, providing travel-related assistance.

These services are supported by a vast network of branches, authorized agents, and partners, ensuring widespread accessibility for customers locally and internationally.

How to Track LBC Express Packages

Tracking your LBC Express package is straightforward, with multiple convenient options available to keep you informed of its journey.

• Via the Official LBC Express Website:

  This is the most direct method for obtaining detailed tracking updates.

  1. Visit the official LBC Express website at https://www.lbcexpress.com/.
  2. Locate the “Track & Trace” section, which is typically visible on the homepage.
  3. Enter your LBC Express tracking number into the designated field. The website often allows you to enter multiple tracking numbers (usually up to 10) by separating them with commas.
  4. Click the “Track” button to view the real-time status, location, and history of your shipment.

• Via Synctrack Tracking Tool:

  Synctrack offers an alternative, user-friendly platform for tracking LBC Express shipments.

  1. Ensure you have your LBC Express tracking number, which is provided by the sender or on your receipt.
  2. Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
  3. Input your tracking number into the tracking field.
  4. Click the “Track” button to access the tracking details of your LBC Express shipment.

• Via the LBC Connect App:

  For mobile users, the official LBC Connect App provides a convenient way to track shipments on the go.

  1. Download the LBC Connect App from your smartphone’s app store (available for both Android and iOS devices).
  2. Open the app and navigate to its tracking feature.
  3. Enter your LBC Express tracking number to view the status of your package directly from your mobile device. The app may also offer additional features like managing shipments or finding branches.

LBC Express Tracking Contact Information

For assistance with tracking or any other inquiries related to LBC Express services, customers can utilize the following official contact channels:

• Contact Phone Number: +63 02 8858 5999 (LBC Express Customer Care Hotline)
• Email Address: [email protected]
• Corporate Office Location: LBC Express, Inc., LBC Express Corporate Office, 10th Floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue corner Paseo de Roxas, Makati City 1226, Philippines.

FAQs about LBC Express Tracking

• What is an LBC Express tracking number?
  An LBC Express tracking number is a unique code, usually a combination of letters and numbers, assigned to each package or document shipped through LBC Express. It serves as a unique identifier that allows you to monitor the real-time progress and location of your shipment from the moment it is dispatched until it reaches its final destination.

• My LBC Express tracking number is not showing any updates. What should I do?
  If your LBC Express tracking number shows no updates, first verify that the number has been entered correctly. It can sometimes take a few hours, or up to 24-48 hours, for tracking information to appear in the system after a package has been dropped off or picked up. If no updates appear after this timeframe, it is recommended to contact LBC Express customer service directly with your tracking number and shipment details for assistance.

• What do the different LBC Express tracking statuses mean?
  Common LBC Express tracking statuses include: “In Transit” (your package is currently moving between facilities), “Out for Delivery” (your package has left the local branch and is on its way to the recipient), “Delivered” (the package has successfully reached its destination and been received), “Attempted Delivery” (delivery was tried but unsuccessful, often due to no one being available), and “Held at Warehouse/Branch” (the package is temporarily stored at an LBC facility, possibly awaiting pick-up or further instructions).

• How long does it usually take for LBC Express to deliver a package?
  LBC Express delivery times vary based on the service selected, the origin, and the destination. For domestic shipments within the Philippines, express mail can typically take 1 to 3 business days. International deliveries, however, will have longer transit times, ranging from several days to a few weeks, depending on the destination country, customs clearance, and the specific service used. The tracking information often provides an estimated delivery date.

• Can I redirect or change the delivery address of my LBC Express package after it has been shipped?
  Changing the delivery address for an LBC Express package after it has been shipped can be difficult and is subject to LBC Express’s policies, as well as the current status and location of the package. It is best to contact LBC Express customer service immediately with your tracking number to inquire about the possibility of an address change. Be aware that such changes might incur additional fees or cause delays in delivery.