TD Express, operating under the trade name Lerdex, is an international logistics service provider. The company, officially known as Shenzhen TD Express International Freight Forwarding Co., Ltd., was established in 2007 with its headquarters in Shenzhen, China.
TD Express (Lerdex) specializes in comprehensive global supply chain management, offering a wide array of logistics solutions designed for efficient cross-border trade. Their services encompass:
The company’s focus is on delivering reliable and integrated logistics services to facilitate international commerce.
Tracking Lerdex packages (which are handled by TD Express) is straightforward and can be accomplished through several methods:
Via the Official TD Express Website:
Via Synctrack Tracking Tool:
Via Third-Party Tracking Websites:
Lerdex shipments can also be tracked using various independent universal tracking platforms. Popular options include ParcelsApp, 17TRACK, and Track24. Simply enter your Lerdex tracking number on these sites to get tracking updates.
For inquiries regarding Lerdex tracking or other logistics services provided by TD Express, customers can use the following contact information:
1. What is a Lerdex tracking number?
A Lerdex tracking number is a unique identifier assigned to each package shipped via TD Express (Lerdex). It enables customers to monitor the real-time status and location of their shipment throughout the delivery process.
2. Why is my Lerdex tracking number not updating?
Tracking information may not update instantly due to various factors, including initial processing delays, transit time between scanning points, customs clearance procedures, or occasional technical issues. It is advisable to allow 24-48 hours for updates, especially after the initial scan.
3. How long does Lerdex (TD Express) delivery typically take?
Delivery times for Lerdex (TD Express) shipments vary significantly based on the chosen service (e.g., express, air, sea), the destination country, customs clearance processes, and unforeseen logistical challenges. Estimated delivery times are typically provided at the time of shipping.
4. What should be done if a Lerdex package is delayed or lost?
If a Lerdex package experiences significant delays or appears lost, the recommended first action is to contact the sender for assistance. The sender, as the client of TD Express, is generally responsible for initiating an investigation or claim with the carrier. Provide the tracking number and all relevant shipment details.