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Lion Parcel is a trusted expedition service in Indonesia, established on February 14, 2013. As part of the Lion Air Group, it leverages extensive network and infrastructure, aiming to be a leading courier service company in Indonesia. Lion Parcel provides a wide array of logistics and delivery services, connecting various regions across the Indonesian archipelago and internationally.
Their service offerings are designed to meet diverse customer needs, including:
Lion Parcel emphasizes its commitment to reliability, speed, and wide coverage, leveraging its robust network to ensure packages reach their destinations efficiently.
Tracking your Lion Parcel package is a straightforward process, available through multiple channels to keep you informed about your shipment’s journey.
Via Lion Parcel Official Website:
Via Synctrack Tracking Tool:
Via Lion Parcel Mobile Application:
For inquiries regarding your Lion Parcel shipment or other services, you can reach out to their customer service:
What should I do if my Lion Parcel tracking number is not working?
If your tracking number yields no results, first double-check for any typos. Ensure the number has been entered correctly. If the issue persists, the tracking information might not yet be updated in the system, especially for newly shipped parcels. Wait a few hours and try again. If it still doesn’t work, contact Lion Parcel customer service with your shipment details.
How long does it take for Lion Parcel tracking information to update?
Tracking information typically becomes available and updates within a few hours after the package has been picked up or dropped off at a Lion Parcel branch. Updates occur at various stages of the delivery process, such as arrival at sorting facilities, dispatch for delivery, and final delivery.
What does “Delivered” status mean for my Lion Parcel package?
A “Delivered” status indicates that your package has successfully reached its final destination and has been received by the designated recipient or left in a safe location as per delivery instructions. This marks the completion of the delivery process.
Can I change the delivery address of my Lion Parcel package after it has been shipped?
Changing the delivery address after a package has been shipped is generally difficult and depends on the package’s current status and Lion Parcel’s policy. It is best to contact Lion Parcel customer service immediately to inquire about the possibility of an address change and understand any associated procedures or fees.