LogoiX

LogoiX Tracking Information

LogoiX GmbH, founded in 2011 by two former logistics managers from prominent German forwarding companies, addresses a crucial gap in international e-commerce. The company was established based on the observation that many online shops, particularly from the USA and China, did not offer direct delivery to Germany. LogoiX identified a strong demand for a reliable German delivery address for customers residing abroad, enabling them to access the German market.

LogoiX services primarily cater to international customers who wish to purchase goods from German online shops that either do not ship internationally or charge high international shipping fees. Their core services include:

• German Shipping Address: Providing a unique German street address for international customers to receive parcels.
• Parcel Forwarding: Forwarding packages from the German address to the customer’s actual home country worldwide.
• Consolidation: Combining multiple smaller packages into a single, larger shipment to reduce overall shipping costs.
• Repackaging: Optimizing parcel dimensions and weight by repacking items into smaller or more suitable boxes.
• Secure Storage: Offering short-term storage solutions for received packages.
• Returns Processing: Assisting with the return of items to German online retailers.
• Personal Shopping: Providing assistance with purchases from German shops.

LogoiX acts as an intermediary, facilitating cross-border shopping and ensuring that customers globally can access products from the German market with efficient logistics solutions.

How to Track LogoiX Packages

Tracking LogoiX packages offers clarity on the shipment’s journey. Here are the primary methods:

1. Via the Official LogoiX Website:

   • Navigate to the LogoiX official website at https://www.logoix.com/.
   • Locate the “Sendungsverfolgung” (Shipment Tracking) section, typically found on the homepage or in the navigation menu.
   • Enter the unique LogoiX tracking number provided for your shipment into the designated field.
   • Click the track or submit button to view the current status and detailed tracking history of your package.

2. Via Synctrack Tracking Tool:

   • Tracking your LogoiX package is straightforward using the Synctrack platform.
   • Obtain your LogoiX tracking number, which is provided by LogoiX upon shipment dispatch.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your tracking number in the designated tracking field.
   • Click the “Track” button to access the tracking details of your LogoiX shipment.

LogoiX’s website does not prominently feature dedicated mobile applications or SMS-based tracking services for direct customer use; therefore, the official website and third-party tracking aggregators are the primary recommended methods.

LogoiX Tracking Contact Number

For direct inquiries regarding LogoiX tracking or other services, customers can reach out using the following contact details:

• Phone Number: +49 89 21093120
• Email Address: [email protected]

Office Location:
LogoiX GmbH is located at:
Am Moosfeld 15
81829 München (Munich)
Germany

FAQs about LogoiX Tracking

• How do customers receive their LogoiX tracking number?
  Customers typically receive a LogoiX tracking number via email or within their LogoiX account once their package has been received, processed, and dispatched from the LogoiX German warehouse for international forwarding.

• What should be done if LogoiX tracking information is not updating?
  If LogoiX tracking information is not updating, it could be due to customs processing delays, transit time between sorting facilities, or during peak shipping periods. Customers should allow a reasonable amount of time for updates or contact LogoiX customer service if the status remains unchanged for an extended period.

• Is it possible to track packages inbound to the LogoiX German address?
  Yes, customers can track packages sent from German online shops to their assigned LogoiX German address by using the tracking number provided by the original German seller or courier.

• Does LogoiX provide tracking for consolidated parcels?
  Yes, when multiple packages are consolidated into a single shipment, LogoiX assigns a new tracking number for the combined parcel. This allows for comprehensive tracking of the final, consolidated package throughout its international journey.