Maroc Poste

Maroc Poste Tracking Information

Maroc Poste (Barid Al-Maghrib) traces its origins to the postal decree of 22 November 1892 under Sultan Moulay Hassan I. After national independence in 1956, it became part of the PTT ministry, then was restructured as the National Office of Posts and Telecommunications in 1984. A 1998 reform separated postal and telecom sectors, creating the current public institution Poste Maroc. Services today include mail, parcel delivery, financial services, transport & logistics, electronic certification, and digital services such as Barid e-Sign and e-government kiosks.

How to Track Maroc Poste Packages?

1. Via the Official Website

• Go to the “Track a Shipment” page on poste.ma.

• Enter the tracking number in the designated field.

• Click “Track” to view real-time status.

2. Via Synctrack (Maroc Poste tracking)

• Obtain the tracking number from Maroc Poste.

• Visit the Courier Tracking section on synctrack.io.

• Enter the tracking number, then click “Track” for up-to-date details.

3. By Phone

• Call the dedicated tracking line at 05 37 21 05 63 for shipment updates.

4. By Email

• Send shipment inquiries to [email protected], including the tracking number and parcel details.

Contact Information for Maroc Poste Tracking

• Tracking Hotline: 05 37 21 05 63

• General Switchboard: 05 37 21 02 02

• Email: [email protected]

• Head Office Address: Avenue Moulay Ismaïl, Hassan 10020, Rabat, Morocco

FAQs About Maroc Poste Tracking

Q1. How is a tracking number obtained?
Every parcel sent via Maroc Poste is assigned a barcode with a unique tracking number, printed on the deposit receipt.

Q2. What should be done in case of delivery delays?
Check the online status, then contact the tracking hotline or email the customer service to initiate a search.

Q3. Can the delivery address be changed after dispatch?
Address changes are not possible once the parcel is dispatched. For rerouting requests, contact customer service promptly.

Q4. How long are unclaimed parcels held?
Uncollected items are retained at the local office for 15 working days before being returned to the sender.

Q5. How can a complaint be filed?
Email [email protected] with a copy of the deposit receipt (showing the tracking number, date, and sending office), along with details of the issue.