Matson Group

Matson Group Tracking Information

Matson Group is a leading provider of ocean transportation and logistics services in the Pacific. Established in 1882 by Captain William Matson, the company initially focused on transporting sugar from Hawaii to San Francisco. Over its extensive history, Matson has evolved to become a major player in the shipping industry, known for its reliable and efficient services.

Matson’s core services include ocean transportation for various cargo types, such as containerized freight, vehicles, oversized cargo, and less-than-container-load (LCL) shipments. Their primary service areas encompass Hawaii, Alaska, Guam, Micronesia, and the South Pacific. Additionally, Matson offers a premium, expedited service for goods traveling from China to Long Beach.

Beyond ocean shipping, Matson provides comprehensive logistics services. These include intermodal rail transportation, long-haul and regional trucking, warehousing solutions, supply chain management, freight forwarding, and customs brokerage. The company emphasizes safety, environmental stewardship, and dedicated customer service as foundational principles of its operations.

How to Track Matson Group Packages

Tracking a Matson Group package is straightforward and can be accomplished through their official website or third-party tracking tools.

1. Via Matson Group’s Official Website:
   • Navigate to the official Matson Group website at https://www.matson.com/.
   • Look for the “Track & Trace” or “Tracking” section, typically found in the main navigation or footer of the homepage.
   • On the tracking page, you will be prompted to enter your tracking information. Matson Group primarily uses booking number, bill of lading number, or container number for tracking shipments.
   • Input the relevant tracking number into the designated field.
   • Click the “Track” or “Submit” button to view the real-time status and location updates of your shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your Matson Group package is simple and efficient using Synctrack. Follow these steps to utilize the platform:
   • Obtain Your Tracking Number: Ensure you have your Matson Group tracking number, which is provided by the carrier or sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Matson Group tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Matson Group’s official website is the primary method for tracking, and at present, there are no specific mentions of dedicated mobile apps or SMS tracking services directly offered by Matson on their website.

Matson Group Tracking Contact Information

For inquiries regarding Matson Group tracking or other services, customers can reach out through the following contact details:

• Contact Phone Number: 1-800-4MATSON (which translates to 1-800-462-8766).
• Email: While a direct public email address is not typically listed, customers can use the contact form available on the Matson Group website to send email inquiries.
• Main Office Location:

  1411 Kapiolani Blvd.
  Honolulu, HI 96814
  United States

FAQs about Matson Group Tracking

• What information is needed to track a Matson Group shipment?

  To track a Matson Group shipment, you typically need the booking number, bill of lading number, or container number.

• How accurate is Matson Group’s tracking information?

  Matson Group’s tracking provides real-time updates based on key logistical milestones as the cargo moves through their network, offering accurate information on its status.

• Can a Matson Group package be tracked without a tracking number?

  No, a specific tracking number (such as a booking, bill of lading, or container number) is essential to identify and track a particular Matson Group shipment.

• What should be done if the tracking information is not updating?

  If tracking information is not updating as expected, it is advisable to contact Matson Group customer service directly using their provided phone number or contact form for assistance.