Ninjavan (SG)

Ninjavan (SG) Tracking Information

Ninjavan (SG) is a prominent logistics and delivery service provider in Singapore and across Southeast Asia, recognized for its technology-driven solutions. The company was founded in 2014 by Lai Chang Wen, Shaun Chong, and Tan Boxian. It began with a focus on solving last-mile delivery challenges for e-commerce businesses. Over the years, Ninjavan has expanded its operations significantly, now serving six key markets in Southeast Asia: Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.

Ninjavan (SG) offers a comprehensive suite of logistics services tailored for businesses of all sizes, from small online sellers to large enterprises. Their core services include:

• Parcel Delivery: Providing reliable and efficient last-mile delivery services for various parcel sizes. This includes standard and express delivery options, as well as Cash-on-Delivery (COD) services.
• Freight Forwarding: Solutions for larger volume shipments, including air and sea freight.
• Ninja Direct: A dedicated service that assists businesses with cross-border sourcing from China and other regions, simplifying the procurement and logistics process.
• Pick-up and Drop-off Points: A network of convenient locations across Singapore for customers to send or collect parcels, enhancing flexibility and accessibility.

Ninjavan leverages its proprietary technology to optimize routes, manage deliveries, and provide real-time tracking capabilities, aiming to offer a seamless and transparent shipping experience. Their commitment lies in building a robust logistics infrastructure that supports the growth of e-commerce in the region.

How to Track Ninjavan (SG) Packages

Tracking your Ninjavan (SG) package provides visibility into its journey from dispatch to delivery. There are primarily two straightforward methods to monitor your shipment:

1. Via the Official Ninjavan (SG) Website:
   • Navigate to the Ninjavan (SG) official website at https://www.ninjavan.co/en-sg.
   • Locate the tracking field, which is typically prominent on the homepage.
   • Enter your tracking number (usually provided by the sender or merchant) into the designated box.
   • Click the “Track” or similar button to retrieve the latest status updates and delivery progress of your Ninjavan (SG) shipment.
2. Via Synctrack Tracking Tool:
   • Obtain Your Tracking Number: Ensure you have your Ninjavan (SG) tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Ninjavan (SG) Tracking Contact Information

For inquiries related to Ninjavan (SG) tracking or other services, customers can reach out through the following channels:

• Contact Number: +65 6602 8271
• Email: For general customer support and tracking queries, the email address is [email protected]. Shippers with specific account or business-related inquiries may contact [email protected].
• Office Location: The main office for Ninjavan (SG) is located at 22 Chang Charn Rd, #04-00, Singapore 159648.

FAQs about Ninjavan (SG) Tracking

Here are some frequently asked questions regarding Ninjavan (SG) tracking:

1. How is a Ninjavan (SG) tracking number obtained?

   A Ninjavan (SG) tracking number is typically provided by the seller or sender of the package. It is usually included in the shipping confirmation email or on the order details page after a purchase is made.

2. What should be done if the Ninjavan (SG) tracking status has not updated for a long time?

   If the tracking status has not updated for an extended period, it could be due to various reasons, such as delays in transit or a scanning backlog. It is advisable to wait for at least 24-48 business hours for the status to refresh. If there are still no updates, contacting Ninjavan (SG) customer support with your tracking number is recommended for further investigation.

3. What do common Ninjavan (SG) tracking statuses like “In Transit” or “Out for Delivery” signify?
   • “In Transit”: This status means your package is currently on its way to the next sorting facility or its final destination. It is moving through the Ninjavan network.
   • “Out for Delivery”: This indicates that your package has left the Ninjavan sorting facility and is with a courier for immediate delivery to your address. This is typically the final status before successful delivery.
4. Can the delivery address or time slot be changed after a Ninjavan (SG) package has been shipped and is being tracked?

   In most cases, once a Ninjavan (SG) package has been dispatched and is in transit, changing the delivery address can be difficult or may incur additional charges. Changes to the delivery time slot might be possible, depending on the service level and operational capacity. It is best to contact Ninjavan (SG) customer support as soon as possible with your tracking number to inquire about potential modifications.