Onway

Onway Tracking Information

Onway Logistics (Shenzhen) Co., Ltd., commonly known as Onway, is an international logistics service provider headquartered in Shenzhen, China. Established in 2011, Onway has rapidly grown to offer comprehensive cross-border e-commerce logistics solutions. The company specializes in providing efficient and reliable international freight forwarding services for various destinations worldwide.

Onway’s core services encompass a wide range of logistics solutions designed to meet the demands of global trade and e-commerce. These services typically include international express shipping (collaborating with major carriers like DHL, UPS, FedEx, TNT, and EMS), sea freight, air freight, and specialized FBA (Fulfillment by Amazon) first-leg shipping. Beyond transportation, Onway also provides customs clearance, warehousing facilities, and other value-added logistics services. The company’s focus is on ensuring the safe, timely, and cost-effective delivery of goods, particularly to key markets in Europe, North America, Southeast Asia, and Australia. Onway positions itself as a reliable partner for businesses engaged in international shipping, emphasizing its experience and network to streamline global supply chains.

How to Track Onway Packages

Tracking an Onway package is essential for staying informed about its delivery progress. There are multiple methods available to monitor your shipment:

1. Via Onway Official Website:
   • First, visit the Onway Logistics official website, which is typically found at https://www.onwaycn.com/.
   • Look for a dedicated “Track” or “Tracking” section, often prominently displayed on the homepage or in the navigation menu.
   • Enter your specific Onway tracking number into the designated input field. This unique number is provided to you by the sender or Onway directly.
   • Click the “Track” or a similar button to retrieve the latest status and detailed journey of your package.
2. Via Synctrack Tracking Tool:
   • Obtain your Onway tracking number, which is provided by the sender.
   • Visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Locate the search bar or input field on the page.
   • Input your Onway tracking number in the designated field.
   • Click the “Track” button to view the tracking details of your shipment.

While Onway’s official website is the primary tracking portal, specific details regarding alternative tracking methods like a dedicated mobile app or SMS tracking are not prominently advertised on their website.

What is Onway Tracking Contact Number

For inquiries regarding Onway tracking or other services, you can reach Onway Logistics through the following contact details:

• Contact Phone Number: +86 0755-23509000
• Email Addresses: [email protected] and [email protected]
• Main Office Location: Shenzhen, China. Onway Logistics (Shenzhen) Co., Ltd. is headquartered in Shenzhen.

FAQs about Onway Tracking

1. What is an Onway tracking number?
An Onway tracking number is a unique identifier assigned to your package by Onway Logistics, allowing you to monitor its real-time shipping status and location from dispatch to delivery.

2. How long does Onway delivery typically take?
The delivery time for Onway packages varies significantly based on the chosen service (e.g., air freight, sea freight, express), the origin, the destination country, and customs clearance procedures. International shipments can range from a few business days for express services to several weeks for standard sea freight.

3. What should be done if my Onway tracking status is not updating?
If your Onway tracking status is not updating, it could be due to several reasons, such as the package being in transit between major checkpoints, customs processing, or a slight delay in system updates. It is recommended to wait for 24-48 hours. If the status remains unchanged, contact Onway’s customer service using the provided contact number or email for assistance.

4. Does Onway provide international tracking?
Yes, Onway provides international tracking for all packages shipped through its network. As an international logistics provider, its tracking system is designed to monitor shipments across borders, offering visibility on the package’s journey until it reaches its final destination.