Parcel2Go

Parcel2Go tracking information

History & Profile

Parcel2Go was founded in 2000 by Fil and Richard Adams-Mercer and Steven Kramer as one of the first online platforms to offer access to multiple courier services in one place. Based in Bolton, Greater Manchester, it has grown into the UK’s largest parcel comparison site, handling over 60 million orders since 2006 and generating £100 million+ in annual revenues by 2019.

Service Portfolio

• Price Comparison: Instant quotes from leading couriers (Royal Mail, Evri, DPD, Parcelforce, UPS, DHL, Yodel).

• Smart Send: Integration with eBay, Amazon and Etsy for streamlined order imports and bulk shipping.

• Delivery Options: Same-day, next-day, international economy and express, with 5000+ drop-off points across the UK.

• APIs & Automation: REST and SOAP/WSDL interfaces for single and batch tracking, label printing and rate management.

How to Track Parcel2Go Packages

Via the official Parcel2Go website

1. Open the Parcel Tracking page at parcel2go.com/tracking.

2. Enter the Parcel2Go reference (e.g., P2G12345678) or your courier-specific tracking number into the search field.

3. Click Track my parcel to view scan events, transit locations and delivery estimate.

Via the Synctrack platform

1. Obtain the Parcel2Go tracking number from your booking confirmation.

2. Visit Synctrack’s courier list at synctrack.io/couriers/ and select Parcel2Go.

3. Paste the tracking number into the box and click Track to retrieve the latest shipment status under “Parcel2Go tracking.”

Parcel2Go contact information

Head Office

1A Parklands, Lostock, Bolton, Lancashire, BL6 4SD, United Kingdom

Phone

+44 844 847 2600 for customer-service inquiries and manual tracking assistance

Live Chat

24/7 support available via the live-chat widget on parcel2go.com

Email

• [email protected] for escalations and feedback

• [email protected] for general enquiries

• [email protected] (Head Office representative)

Parcel2Go Tracking FAQs

Q: What if my parcel status hasn’t updated for over 24 hours?

Track again after a few hours; for persistent delays, contact customer support via live chat or phone for a manual status check.

Q: Can I track multiple parcels at once?

Use the API batch-tracking feature (REST or SOAP) to query up to 100 shipments per request.

Q: Is parcel tracking free?

Tracking is completely free with Parcel2Go, regardless of courier or service level.

Q: What format is the Parcel2Go reference?

References begin with P2G followed by eight digits (e.g., P2G12345678); courier IDs vary by carrier.

Q: How do I receive delivery notifications?

Enable email or SMS updates during booking in your Parcel2Go account or confirmation email.