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Parcelport is an online courier management system established in 2012 by Dave and Karen. It was founded to address the need for a user-friendly courier booking system specifically designed for New Zealand businesses. The company’s primary objective is to simplify courier bookings and help businesses optimize their time and expenditure on shipping.
The Parcelport platform serves as an aggregator, enabling businesses to select from a range of reputable courier services, including NZ Post, Aramex, Poste Haste, and Mainfreight. This allows users to compare prices and choose the most suitable service for their parcels. Key features offered by Parcelport include automated freight booking, efficient label printing, comprehensive parcel tracking, competitive rate comparison, batch booking capabilities, detailed reporting and analytics, and dedicated customer service. This system aims to streamline the entire shipping process for businesses throughout New Zealand.
Tracking a Parcelport package is a straightforward process that can be accomplished through various methods:
Information regarding Parcelport tracking through a dedicated mobile application or text message service is not prominently displayed on their official website.
For inquiries related to Parcelport tracking or other services, customers can contact Parcelport using the following details:
Here are some frequently asked questions regarding Parcelport tracking:
If a tracking number does not yield results, first ensure it has been entered accurately. Allow a few hours, typically, for the tracking information to update in the system after the parcel has been dispatched. If the issue persists, contacting Parcelport customer service for assistance is recommended.
Tracking information generally updates when the parcel is scanned at various points during its journey, such as upon departure from the sender’s location, arrival at a sorting facility, or during delivery attempts. Updates usually occur within a few hours of each scan, though occasional delays can happen.
Attempting to change a delivery address after a package has been dispatched can be challenging and depends on the specific courier utilized by Parcelport. It is advisable to contact Parcelport customer service as soon as possible to inquire about the feasibility of an address change.
“In Transit” indicates that the Parcelport package is currently moving through the courier network towards its final destination. It has departed its origin point and has not yet reached the final stage of delivery.