Pass the Parcel

Pass the Parcel Tracking Guidelines and Tips

Pass the Parcel Tracking Information

Pass the Parcel is a New Zealand-based online courier service that simplifies the process of sending parcels domestically. It positions itself as an affordable, easy-to-use, and reliable solution for individuals and small businesses across New Zealand. The service is powered by Post Haste Couriers, a well-established name in the New Zealand logistics industry, leveraging their existing network and expertise to provide efficient delivery services.

The platform is designed for online convenience, allowing users to book and pay for their parcel deliveries entirely through their website, without the need for a traditional account in many cases. This model aims to make parcel sending more accessible, removing common barriers like complex account setups or high costs. Pass the Parcel’s core service focuses on providing straightforward shipping options with transparent pricing, primarily for parcels within New Zealand. Their emphasis is on offering a no-fuss way to manage domestic deliveries, ensuring items reach their destination securely and efficiently, backed by the robust infrastructure of Post Haste Couriers.

How to Track Pass the Parcel Packages

Tracking your Pass the Parcel package is a straightforward process, offering multiple methods to keep informed about your shipment’s journey.

1. Via the Official Pass the Parcel Website:
   The most direct method for tracking is through the Pass the Parcel official website.
   • Visit https://www.passtheparcel.co.nz/.
   • Locate the tracking field typically displayed prominently on the homepage.
   • Enter your unique tracking number (also referred to as a barcode number or consignment note number) into the designated box. This number is provided at the time of booking or on your confirmation email.
   • Click the “Track” button to view the latest status and history of your parcel’s movement.
2. Via Synctrack Tracking Tool:
   Synctrack provides an alternative platform for tracking your Pass the Parcel shipments, offering a unified tracking experience for various couriers.
   • Obtain your Pass the Parcel tracking number, which is provided by the sender or at the time of booking.
   • Navigate to the Synctrack Tracking page dedicated to couriers: https://synctrack.io/couriers/.
   • Enter your tracking number into the input field designated for tracking numbers.
   • Select “Pass the Parcel” from the list of available couriers, if not automatically detected.
   • Click the “Track” button to retrieve and display the current tracking details of your shipment.

What is Pass the Parcel Tracking Contact Information

For direct assistance with Pass the Parcel tracking or other inquiries, the following contact details are available:

• Contact Phone Number: 0800 727784 (0800 PARCEL)
• Email Address: [email protected]
• Office Location: 83 Greenmount Drive, East Tamaki, Auckland 2013, New Zealand.

FAQs about Pass the Parcel Tracking

1. How long will my Pass the Parcel shipment take to be delivered?

Delivery times for Pass the Parcel vary depending on the origin and destination. Typically, deliveries are within 1-3 business days for major centres. Rural deliveries may take an additional 1-2 business days. The estimated delivery timeframe is often provided at the time of booking, and updates are available via tracking.

2. What should I do if my Pass the Parcel tracking status has not updated or my parcel is delayed?

If your tracking status has not updated for an extended period or your parcel is significantly delayed beyond the expected delivery timeframe, it is recommended to first check the tracking frequently. If there’s no progress for more than 24-48 hours (after the expected delivery date), contact Pass the Parcel customer service directly using their provided phone number or email, providing your tracking number for investigation.

3. My Pass the Parcel tracking shows “Delivered” but I cannot find my parcel. What steps should I take?

If your Pass the Parcel tracking indicates delivery but you haven’t received the item, first check all potential delivery locations around your property, including secure places like porches, mailboxes, or with neighbours. If the parcel is still not found, promptly contact Pass the Parcel customer service with your tracking number for assistance. They can initiate an inquiry with the delivery driver and local depot.

4. Can I track multiple Pass the Parcel packages simultaneously?

While the standard tracking tools on the Pass the Parcel website and Synctrack typically allow you to enter one tracking number at a time, you can individually track multiple packages by repeating the process for each unique tracking number.