PChome Express

PChome Express Tracking Information

PChome Express is a significant business unit of PChome Online Inc., a leading e-commerce company in Taiwan. Established in 2017, PChome Express focuses on strengthening the last-mile delivery capabilities for PChome’s e-commerce operations. The service aims to enhance the customer experience by providing efficient and rapid logistics solutions.

PChome Express leverages intelligent logistics systems to offer services such as:

• Rapid Delivery: Including options like 6-hour delivery in specific urban areas and 24-hour arrival nationwide for eligible orders.
• Cold Chain Logistics: Expanding into specialized delivery for temperature-sensitive goods.
• Smart Cabinet Delivery: Utilizing automated pick-up points for convenience.

Its integration with PChome’s extensive e-commerce platform allows for seamless order fulfillment and delivery, playing a crucial role in PChome’s commitment to fast and reliable service for its customers across Taiwan.

How to Track PChome Express Packages

Tracking your PChome Express packages offers transparency and peace of mind. Here are two primary ways to monitor your shipment:

1. Via the Official PChome Website:

   • Visit the PChome 24h tracking page at https://24h.pchome.com.tw/track/.
   • Locate the designated field for entering your tracking number or order number.
   • Input the PChome Express tracking number provided to you by the seller or PChome.
   • Click the “Track” or equivalent button to view the real-time status and delivery progress of your package.

2. Via Synctrack Tracking Tool:

   • Tracking your PChome Express package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your PChome Express tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
   • Locate PChome Express: On the Synctrack page, search for “PChome Express” in the list of couriers or use the search function.
   • Enter Your Tracking Number: Input your tracking number in the designated field for PChome Express.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

PChome Express Tracking Contact Information

For inquiries regarding PChome Express tracking or other customer service needs, you can reach out via the following contact methods:

• Email: [email protected]
• Phone Number: (02)2700-0799 (PChome 24h Customer Service)

These contact details are for the main PChome customer service, which handles queries related to PChome Express deliveries.

FAQs about PChome Express Tracking

• What is a PChome Express tracking number?

  A PChome Express tracking number is a unique identifier assigned to your package, allowing you to monitor its journey from dispatch to delivery. This number is typically provided by the seller or found in your order confirmation email from PChome.

• How long does PChome Express typically take for delivery?

  PChome Express offers various delivery speeds, including 6-hour delivery in specific urban areas and 24-hour nationwide arrival for many products. The exact delivery time depends on the product, destination, and selected shipping option.

• What should I do if my PChome Express tracking information is not updated?

  If your PChome Express tracking information hasn’t updated for an extended period, it’s advisable to first wait for 24-48 hours as there might be a delay in system updates. If the issue persists, contact PChome customer service using the provided email or phone number with your tracking number ready for assistance.

• What does “Delivered” mean if I haven’t received my PChome Express package?

  If your PChome Express tracking status shows “Delivered” but you have not received the package, check with household members, neighbors, or your building’s reception. Sometimes, packages are left in a secure location. If you still cannot locate it, immediately contact PChome customer service with your tracking number for investigation.