Founded in 1767, PHLPost is the national postal service of the Philippines, operating under the Philippine Postal Corporation since 1992 24. Headquartered at the historic Manila Central Post Office, it manages 1,400+ service points nationwide and offers domestic/international shipping, EMS (Express Mail Service), and logistics solutions. Key milestones include launching the Domestic Mails Tracking System (2015) and modernizing services like Postal ID issuance and e-commerce support.
Via PHLPost’s Official Website:
Navigate to the “Track and Trace” page on phlpost.gov.ph.
Enter the tracking number (e.g., E123456789PH or RR123456785PH) from your receipt.
View real-time statuses like “In Transit”, “Customs Clearance”, or “Delivered” with timestamps.
Via Third-Party Tools (Synctrack):
Obtain the Philippines Post tracking number from the seller or shipping confirmation.
Visit the Synctrack Tracking Page, input the number, and click “Track” to monitor shipments across multiple carriers in one platform.
Looking for a seamless way to monitor your shipments? Try SyncTrack, the advanced package tracking platform that integrates 500+ global carriers. With SyncTrack, you gain access to real-time, end-to-end tracking insights to streamline your logistics and stay informed at every step.
For consumers:
Use SyncTrack to effortlessly track your parcels with a clean, intuitive interface. Our platform translates complex tracking data into easy-to-understand updates. Plus, you can track multi orders from multi carriers only by Synctrack.
For sellers and businesses:
SyncTrack offers powerful tools to optimize your operations. Leverage our API and Shopify Order Tracking App, and automated alerts to manage bulk shipments, reduce customer inquiries, and enhance delivery transparency. SyncTrack’s dashboard centralizes tracking for all your orders, saving time and improving efficiency.
Phone: (02) 8288-POST or (02) 8288-7678 (Monday–Friday, 8:00 AM–5:00 PM).
Email: [email protected].
Office Location: Manila Central Post Office, Liwasang Bonifacio, Manila.
How long does delivery take?
Domestic: 1–3 days for standard mail, 1 day for EMS.
International: 7–25 days, depending on destination and customs.
Why isn’t my tracking status updating?
Common causes include transit between checkpoints, customs delays, or technical issues. Updates may pause during weekends or peak seasons.
Can I reroute a package after shipment?
Address changes are generally not permitted once dispatched. Contact customer service for exceptions.
How do I know if my package is in customs?
Check tracking for statuses like “Held in Customs” or prolonged location updates. Contact PHLPost or local customs offices for details.
What items are restricted?
Prohibited items include flammables, liquids, and counterfeit goods. Full guidelines are available on PHLPost’s official website.