PostNL

PostNL Tracking Information

Official resources are available on the PostNL website, including details about tracking services, delivery options, and international shipments. Key features include:

• Real-time tracking for parcels and registered mail using a barcode (starting with “3S” or “2S”) and the recipient’s postal code.

• Options to reschedule deliveries or redirect parcels to a PostNL pickup point if the initial delivery time is inconvenient.

• Business tracking modules for corporate users through Mijn PostNL, enabling efficient shipment management.

How to Track PostNL Packages

Method 1: Via PostNL Official Website

1. Obtain the tracking number (found on shipping receipts or order confirmations).

2. Visit the PostNL Track & Trace page and enter the barcode without spaces.

3. Add the recipient’s postal code and click “Search” for real-time updates.

Method 2: Via Third-Party Platforms

1. Retrieve the PostNL tracking number provided by the sender.

2. Navigate to a tracking platform like Synctrack.

3. Enter the tracking number in the designated field to view shipment progress.

PostNL Tracking Contact Details

• Phone Support:

  • Netherlands: Available Monday–Friday (8:30 AM–7:00 PM) and Saturday (9:00 AM–4:00 PM).

  • Belgium: Monday–Friday (9:00 AM–5:00 PM).

• Live Chat: Accessible via the PostNL website during specified hours.

FAQs About PostNL Tracking

1. How long does delivery take?

Delivery times vary based on destination and customs processing. Use track & trace for real-time updates.

2. What if no one is home during delivery?

Parcels are redirected to a neighbor or PostNL pickup point, with storage for up to 7 days.

3. Why is my international shipment not updating?

Delays may occur due to customs checks or transit between countries. Check for statuses like “Held in Customs”.

4. Can I change the delivery address after shipping?

Modifications depend on the shipment stage. Use the track & trace portal to check available options.

5. How to track a parcel without a tracking number?

Contact the sender for the barcode or use missed delivery codes provided on notification cards.

For additional details, refer to the PostNL official website or third-party tracking tools for comprehensive support.