PTT

PTT Tracking Information

Posta ve Telgraf Teşkilatı Anonim Şirketi (PTT A.Ş.) serves as Turkey’s national postal and telegraph directorate. Its origins trace back to 1840 with the establishment of the Posta Nezareti, followed by the integration of telegraph services in 1855. Over time, these services were consolidated, eventually leading to the formation of “Posta, Telgraf ve Telefon İşletmesi Umum Müdürlüğü” in 1954. In 2013, PTT underwent a transformation, becoming a state-owned joint-stock company, PTT A.Ş.

PTT provides a wide array of services crucial for both individuals and businesses. These include:

• Postal Services: Handling traditional mail, letters, and parcels.
• Cargo and Logistics: Domestic and international package delivery and freight services, forming a significant part of its operations.
• Financial Services (PTTBank): Offering banking and payment solutions.
• E-commerce Logistics: Supporting online retail with specialized delivery solutions.
• E-government Services: Facilitating access to government services through its extensive network.
• Philately: Managing stamp and collectibles distribution.

With a long-standing history and a vast network of branches across Turkey, PTT is a central pillar of the country’s communication and logistics infrastructure, making its tracking services essential for monitoring shipments.

How to Track PTT Packages

Tracking your PTT package allows you to monitor its journey from dispatch to delivery. There are multiple convenient ways to do this:

1. Via the Official PTT Website:

   • Visit the official PTT website at http://www.ptt.gov.tr/.
   • On the homepage, locate the “Kargo Takip” or “Shipment Tracking” section, which is typically prominently displayed.
   • Enter your PTT tracking number into the designated field.
   • Click the “Sorgula” or “Track” button to view the current status and detailed history of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your PTT package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure you have your PTT tracking number, which is provided by the sender.
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Via PTT Mobile Application:

   • PTT offers a dedicated mobile application for smartphones. You can download it from official app stores.
   • Within the app, there is a tracking feature where you can enter your PTT tracking number to get real-time updates on your parcel’s status.

PTT Tracking Contact Number

For inquiries regarding PTT tracking or any other services, you can contact PTT directly:

• Contact Phone Number: 444 1 788
• Online Contact Form: PTT also provides an online contact form on its official website, typically found under the “İletişim” (Contact) section, which serves as a primary digital channel for inquiries and support.

PTT’s extensive network includes numerous Post Offices (PTT Merkezleri) across Turkey, where in-person assistance for tracking or other services can be sought.

FAQs about PTT Tracking

Q1: What should I do if my PTT tracking number is not working or showing updates?
A1: If your PTT tracking number is not working, first verify that you have entered it correctly. It might take a few hours for the tracking information to appear in the system after the package has been handed over to PTT. If the issue persists after 24-48 hours, contact PTT customer service at 444 1 788 for assistance.

Q2: What do common PTT tracking statuses mean?
A2: Common PTT tracking statuses include:

• “Kargoya Verildi”: The package has been handed over to PTT.
• “Transfer Merkezinde”: The package is at a sorting or transfer facility.
• “Dağıtıma Çıktı”: The package is out for delivery to the recipient’s address.
• “Teslim Edildi”: The package has been successfully delivered.
• “Adreste Yok / Haber Kağıdı Bırakıldı”: The recipient was not available at the address, and a notification was left.

Q3: What happens if I am not available when PTT attempts delivery?
A3: If you are not available during the initial PTT delivery attempt, PTT typically leaves a notification card indicating the nearest Post Office branch where you can pick up your package. They might also attempt a re-delivery on the next business day. It is advisable to contact PTT customer service or visit the specified branch promptly with your ID and the notification card.