Rivigo

Rivigo Tracking Guidelines and Tips

Rivigo Tracking Information

Rivigo is a prominent technology-enabled logistics company founded in India in 2014 by Deepak Garg and Gazal Kalra. It has rapidly emerged as one of the nation’s largest full truck load (FTL) network providers. Rivigo’s core mission is to transform the logistics industry by introducing innovative solutions that prioritize speed, safety, and reliability.

A cornerstone of Rivigo’s operational model is its unique driver relay model. This system involves drivers changing shifts at designated “pit stops” along the route, allowing trucks to operate continuously without lengthy stops. This minimizes transit times, enhances safety by preventing driver fatigue, and significantly boosts the efficiency of goods movement across India.

Rivigo offers a comprehensive suite of logistics services tailored to various business needs:

• Full Truck Load (FTL): Providing dedicated trucks for large volume shipments, ensuring direct and efficient transportation.
• Part Truck Load (PTL) / Express: Specializing in the consolidation and rapid delivery of smaller consignments across an extensive network of hubs and spokes. This service is particularly relevant for individual package tracking.
• Cold Chain Logistics: Offering temperature-controlled transportation solutions for perishable goods, maintaining specific environmental conditions throughout transit.
• Relay-as-a-Service (RaaS): Extending their proprietary driver relay model and network infrastructure to other logistics companies, enabling them to leverage Rivigo’s efficiency.
• Integrated Logistics: Delivering end-to-end supply chain solutions, from warehousing to last-mile delivery, utilizing their advanced technology and operational expertise.

The company’s focus on technological innovation, customer satisfaction, and its distinct operational model has positioned Rivigo as a key player in the Indian logistics sector, dedicated to delivering express service and reliability.

How to Track Rivigo Packages

Tracking a Rivigo package or shipment is a straightforward process, with multiple options available for convenience:

• Via the Official Rivigo Website:
  1. Navigate to the official Rivigo website: https://www.rivigo.com/.
  2. Locate the tracking section, typically prominent on the homepage, labeled “Track Your Shipment” or similar.
  3. Enter your Rivigo tracking number, which can be your LR Number (Lorry Receipt Number), Truck Number, or Order ID, into the designated input field.
  4. Click the “Track” or corresponding button to view the real-time status and transit details of your shipment.
• Via Synctrack Tracking Tool:
  Rivigo tracking can also be managed through third-party tracking platforms like Synctrack, which offers a centralized service for various couriers.
  1. Obtain your Rivigo tracking number, which is usually provided by the sender.
  2. Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
  3. Input your Rivigo tracking number into the designated field on the page.
  4. Click the “Track” button to view the tracking details of your shipment.

Currently, the primary methods for tracking Rivigo packages are through their official website and compatible third-party tracking services. Specific dedicated mobile applications for customer tracking or SMS tracking options are not prominently featured for direct customer use on their public website.

Rivigo Tracking Contact Number

For inquiries related to Rivigo tracking or any other customer support needs, you can reach Rivigo through the following contact details:

• Contact Phone Number: +91-7428584513
• Email Address: [email protected]

Rivigo’s corporate office is located at Plot No. 90, Sector 44, Gurugram – 122003, Haryana, India.

FAQs about Rivigo Tracking

What is a Rivigo tracking number?

A Rivigo tracking number is typically referred to as an LR Number (Lorry Receipt Number), a Truck Number, or an Order ID. This unique identifier is provided at the time of booking or dispatch and is essential for monitoring the progress of your shipment.

How can a Rivigo package be tracked?

Rivigo packages can be tracked efficiently via their official website by entering the LR Number, Truck Number, or Order ID in the designated tracking section. Additionally, third-party tracking platforms like Synctrack, which support Rivigo tracking, can also be utilized.

What should be done if Rivigo tracking information is not updating?

If Rivigo tracking information is not updating for an extended period, it is advisable to contact Rivigo’s customer service directly using their provided contact phone number (+91-7428584513) or email address ([email protected]). Provide them with your tracking number for assistance.

What types of shipments can be tracked with Rivigo?

Rivigo allows tracking for various types of shipments, including both Full Truck Load (FTL) consignments and Part Truck Load (PTL) or Express packages. The tracking system provides updates on the transit of goods across their network.

What is the typical delivery time for Rivigo shipments?

Rivigo is known for its emphasis on express delivery, largely due to its unique driver relay model that enables continuous truck movement. While specific delivery times can vary based on the service selected (FTL or PTL/Express), the origin, destination, and type of goods, Rivigo aims to provide significantly faster and more reliable transit times compared to traditional logistics services.