Roadrunner Freight

Roadrunner Freight Company Information

Roadrunner Freight is a prominent less-than-truckload (LTL) service provider in the North American transportation industry. As a key business unit of Roadrunner Transportation Systems, Inc., the company focuses on offering direct long-haul, regional, and cross-border shipping services tailored to various supply chain requirements.

Roadrunner Freight operates with a commitment to providing reliable and efficient LTL solutions. Their service model is designed to simplify LTL shipping by offering a single network that spans across the continental United States, with connections for cross-border shipments to Canada and Mexico. The company emphasizes a super-regional approach, combining long-haul capabilities with extensive regional density to ensure timely deliveries.

Historically, Roadrunner Freight has evolved, consolidating a network of individual carriers under a unified brand to streamline operations and enhance customer experience. They leverage technology and a robust operational network to provide enhanced visibility and consistent service quality for their customers’ freight movements. Their core services revolve around moving LTL shipments with an emphasis on customer service and operational excellence.

How to Track Roadrunner Freight Packages

Tracking Roadrunner Freight shipments can be done through multiple convenient methods, ensuring customers have up-to-date information on their cargo.

1. Via the Official Roadrunner Freight Website:
   • Navigate to the official Roadrunner Freight website at https://freight.rrts.com/.
   • On the homepage, locate the “Track” section, which is typically prominent.
   • Customers can enter their PRO number, Bill of Lading (BOL) number, or Purchase Order (PO) number in the designated tracking field.
   • After entering the appropriate number, click the “Track” button to view the current status and detailed tracking history of the shipment.
2. Via Synctrack Tracking Tool:
   • Tracking your Roadrunner Freight tracking package is simple and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:
   • Obtain Your Tracking Number: Ensure you have your Roadrunner Freight tracking number, which is provided by the sender. This is typically the PRO number, Bill of Lading (BOL), or Purchase Order (PO).
   • Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number in the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Roadrunner Freight’s official website provides the primary and most comprehensive method for tracking. As of current information, specific mobile application or text message tracking options are not prominently advertised on their main tracking interface.

Roadrunner Freight Tracking Contact Information

For assistance with Roadrunner Freight tracking or any other inquiries, customers can reach out through the following contact channels:

• Phone Number: +1 (855) 776-3567
• Email Address: [email protected]
• Corporate Headquarters Location: 1431 Opus Place, Suite 500, Downers Grove, IL 60515

These contact details are provided for direct communication with Roadrunner Freight’s customer service team, available to assist with tracking updates, service inquiries, or general support.

FAQs about Roadrunner Freight Tracking

What information is needed to track a Roadrunner Freight shipment?

To track a Roadrunner Freight shipment, customers typically need the PRO number, the Bill of Lading (BOL) number, or the Purchase Order (PO) number. Entering any one of these into the tracking tool will retrieve the shipment’s status.

What is a PRO number?

A PRO number (Progressive Routing Order number) is a unique identification number assigned to a less-than-truckload (LTL) shipment by the carrier for tracking and billing purposes. It is the most common way to track LTL freight.

How often is Roadrunner Freight tracking information updated?

Tracking information for Roadrunner Freight shipments is updated as the freight moves through various points in their network, such as when it arrives at or departs from a terminal. Updates are generally provided in real-time or near real-time as scans occur.

What should be done if Roadrunner Freight tracking shows no results or is not updating?

If tracking yields no results or has not updated for an extended period, first verify that the entered tracking number (PRO, BOL, or PO) is correct. If the issue persists, it is recommended to contact Roadrunner Freight customer service directly using the provided phone number or email for assistance.

Can the delivery address of a Roadrunner Freight shipment be changed after it’s in transit?

Changing the delivery address for a Roadrunner Freight shipment already in transit can be complex and may incur additional fees. It is crucial to contact Roadrunner Freight customer service immediately to inquire about the possibility and procedures for an address change.