RXO

RXO Tracking Information

RXO is a leading provider of asset-light transportation services, leveraging technology and a vast network to offer a range of logistics solutions. The company’s history is rooted in XPO Logistics, where it operated as the North American transportation division. In 2022, RXO spun off from XPO Logistics as an independent, publicly traded company. This separation allowed RXO to focus purely on its asset-light model, providing brokered truckload, Less-Than-Truckload (LTL), managed transportation, and last mile delivery services.

RXO’s services are designed to meet diverse shipping needs across various industries. Their truckload services connect shippers with a wide network of carriers for full truckload freight. LTL services offer efficient solutions for smaller freight shipments that do not require an entire truck. Managed transportation provides comprehensive logistics management, optimizing supply chains for businesses. A significant component of their offering is last mile delivery, particularly Home Delivery, which specializes in the transportation and delivery of large, bulky items directly to consumers’ homes, often including white-glove services like assembly and installation. RXO emphasizes technological innovation, utilizing its proprietary RXO Connect™ platform to enhance efficiency, visibility, and service quality for both shippers and carriers. The company focuses on reliability, visibility, and technology-driven solutions to simplify complex logistics.

How to Track RXO Packages

Tracking an RXO package, especially for Home Delivery or last mile services, can be done through multiple convenient methods:

• Via the Official RXO Website:

  The primary method for tracking an RXO shipment is directly on their official website. Navigate to the RXO homepage (https://rxo.com/) and look for a designated “Track” or “Shipment Tracking” section, often located in the main navigation or header. On the Home Delivery tracking page, a field will be available to enter the RXO tracking number or order number. After inputting the number, submit the query to view the current status, estimated delivery date, and detailed history of the package’s journey.

• Via Synctrack Tracking Tool:

  Synctrack provides a universal tracking platform that supports RXO shipments. To track an RXO package using Synctrack, first, ensure possession of the RXO tracking number. Then, visit the Synctrack Tracking Page at https://synctrack.io/couriers/. Locate the search bar or input field on the page and enter the RXO tracking number in the designated area. Finally, click the “Track” button to retrieve and display the detailed tracking information for the RXO shipment.

• Other Potential Methods:

  While not explicitly detailed on their main website for individual package tracking, many logistics companies offer additional tracking conveniences. These might include:

  • Customer Portals: For frequent shippers or businesses, a dedicated customer portal might offer enhanced tracking capabilities and reporting.
  • Direct Contact: Reaching out to RXO’s customer service via phone or email (details below) with your tracking number can also provide updates.
  • Notification Services: Some services may offer SMS or email updates for delivery milestones if opted in during the shipping process.

RXO Tracking Contact Information

For inquiries regarding RXO tracking, deliveries, or Home Delivery services, customers can contact RXO directly using the following information:

• Phone Number: +1 (866) 373-7874
• Email Address: [email protected]

These contact details are specifically provided for Home Delivery support, which is often where individual consumers would need tracking assistance. General inquiries or specific business service questions might have different contact points detailed on their main website’s contact section.

FAQs About RXO Tracking

Here are some frequently asked questions regarding RXO tracking:

1. What is an RXO tracking number?
   An RXO tracking number is a unique identifier assigned to each shipment by RXO. It allows customers and recipients to monitor the progress of their package from pickup to final delivery. For Home Delivery items, this number is typically provided by the retailer or RXO directly.

2. How long does RXO delivery usually take?
   The delivery timeframe for RXO shipments, particularly for Home Delivery of large items, varies depending on the origin, destination, type of service, and specific item. Once the item arrives at the local RXO service center, the recipient is usually contacted to schedule a specific delivery window. General transit times can range from a few days to over a week.

3. What should be done if an RXO package is delayed or missing?
   If an RXO package is delayed beyond the estimated delivery window or appears to be missing, the first step is to check the latest tracking updates online. If information is unclear or unchanged for an extended period, it is recommended to contact RXO’s Home Delivery customer support directly using the provided phone number or email, providing your tracking number for assistance.

4. Can an RXO delivery appointment be rescheduled?
   Yes, for most RXO Home Delivery services, delivery appointments can typically be rescheduled. Once RXO contacts the recipient to arrange delivery, options for available dates and times are usually provided. If a change is needed after an appointment has been set, contact RXO’s Home Delivery customer service as soon as possible to arrange a new delivery time.