SDA

SDA Tracking Information

SDA Express Courier is a prominent Italian company specializing in express courier services and integrated logistics solutions. Established in 1984, SDA initially focused on document delivery but quickly expanded its operations to include the shipment of goods and comprehensive logistics services. Since 1998, SDA has been an integral part of the Poste Italiane Group, leveraging a vast network and advanced technological infrastructure to provide reliable services.

SDA’s core offerings include:

• Express Courier: Domestic and international shipment of documents and parcels, with various options for speed and delivery times. This includes standard, express, and time-definite services, often integrating with Poste Italiane’s network for specific mail services like registered or insured mail.
• Integrated Logistics: Comprehensive supply chain management, encompassing warehousing, inventory management, order picking, and distribution.
• E-commerce Solutions: Tailored services for online businesses, covering everything from warehousing and fulfillment to last-mile delivery and efficient returns management.
• Additional Services: Options such as cash-on-delivery (COD), proof of delivery, shipment insurance, and customs clearance support for international shipments.

SDA is committed to innovation, continually investing in technology to enhance its tracking capabilities, operational efficiency, and customer experience, aiming to be a key player in the evolving logistics landscape.

How to Track SDA Packages

Tracking an SDA tracking package can be done through several convenient methods:

1. Via the Official SDA Website:

   • Visit the official SDA website at http://www.sda.it/.
   • Locate the “Ricerca Spedizione” or “Shipment Search” box, usually prominent on the homepage.
   • Enter your SDA tracking number (also referred to as “Codice di spedizione” or “Codice Avviso”) into the designated field.
   • Click the search or track button to view the real-time status and delivery updates of your shipment.

2. Via Synctrack Tracking Tool:

   • Tracking your SDA tracking package is simple and efficient using the Synctrack platform.
   • Obtain Your Tracking Number: Ensure the SDA tracking number, provided by the sender, is available.
   • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your tracking number into the designated field.
   • Click “Track”: Click the “Track” button to view the tracking details of your shipment.

3. Other Methods (Limited):

   While a dedicated SDA mobile app for general tracking or direct SMS tracking for all shipments is not widely publicized on their main site, their primary and most effective tracking method remains their official website. Some specific services or notifications might be available directly to the sender or recipient via email updates provided during the shipping process.

SDA Tracking Contact Number

For inquiries regarding SDA tracking or other services, customers can utilize the following contact information:

• Customer Service Phone Number (Private Customers): 800.33.66.22*
• Customer Service Phone Number (Business Customers): 199.113366 (calls from mobile and fixed networks may incur a cost based on your tariff plan)

For email communication or detailed inquiries, SDA primarily utilizes a contact form available on their official website under the “Contatti” (Contacts) section, rather than providing a direct public email address.

SDA operates through a network of numerous branches (Filiali SDA) located throughout Italy. Specific office locations can be found via the “Dove Siamo” (Where We Are) section on their website, allowing customers to locate the nearest branch.

FAQs About SDA Tracking

1. What is an SDA tracking number?

   An SDA tracking number, also known as “Codice di spedizione” or “Numero di Spedizione,” is a unique alphanumeric code assigned to each package. It allows customers to monitor the real-time progress and status of their shipment from dispatch to delivery.

2. How long does SDA delivery typically take?

   The delivery time for an SDA tracking package varies depending on the service chosen (e.g., express, standard), the origin and destination (domestic or international), and specific delivery conditions. Domestic express deliveries typically take 1-3 business days, while international or standard services may take longer.

3. What should be done if the SDA tracking information is not updating?

   If SDA tracking information is not updating for an extended period, first contact the sender to confirm the tracking number and shipment details. If the issue persists, contact SDA customer service with your tracking number for further investigation. Delays can occur due to customs processing, weather conditions, or operational issues.

4. What does “Delivered” status mean if the package is not received?

   If the SDA tracking status shows “Delivered” but the package has not been received, check thoroughly around your property, with neighbors, or with building management/reception. Sometimes packages are left in a secure location. If the package is still missing, immediately contact the sender and SDA customer service to report the discrepancy.

5. Can I modify the delivery details for an SDA package?

   Modifying delivery details such as the address or delivery time for an SDA tracking package can be challenging once the shipment is in transit, and it depends on the specific service type and stage of delivery. It is best to contact SDA customer service as soon as possible with your tracking number to inquire about available options, as changes may not always be possible or may incur additional fees.