Shippit, founded in 2015 by Rob Hango-Zada and William On, is a leading logistics platform specializing in multi-carrier shipping solutions for e-commerce businesses. Their services include real-time tracking, fleet management, and data-driven insights to optimize delivery performance. Key features highlighted on their official website include:
Multi-carrier connectivity for flexible shipping options.
Automated carrier allocation to reduce costs and improve efficiency.
Real-time delivery updates and customizable tracking pages for enhanced customer transparency.
There are two primary methods to track Shippit packages:
Obtain the tracking number (starts with “PP,” e.g., PPABC123456789).
Visit Shippit’s Track Your Package page.
Enter the tracking number and view real-time updates on delivery status.
Retrieve the Shippit tracking number provided by the seller.
Navigate to Synctrack’s tracking platform.
Input the tracking number to access detailed shipment information, including delivery progress and estimated arrival times.
For support, use the following channels:
Contact Form: Submit inquiries via Shippit’s Contact Sales page.
Email Support: Available through their Help Centre (no direct email listed; use the form for assistance).
Office Location: Shippit operates primarily in Australia and Southeast Asia, with headquarters likely in Sydney.
Q1: What if I lose my Shippit tracking number?
Contact the seller or retailer directly, as Shippit requires the tracking number to monitor shipments.
Q2: How long does Shippit delivery take?
Delivery times vary by carrier and location. Use the tracking number on Shippit’s website for real-time updates.
Q3: Can I change the delivery address after shipping?
Address changes depend on the carrier’s policies. Contact Shippit support immediately for assistance.
Q4: What do tracking statuses like “In Transit” or “Delivery Attempted” mean?
Refer to Shippit’s tracking status guide for detailed explanations (e.g., “In Transit” indicates the package is en route, while “Delivery Attempted” means a failed delivery attempt occurred).
Q5: What if my package is marked “Lost” or “Damaged”?
Notify the seller immediately. If covered by Shippit’s transit protection, a claim may be filed for compensation.