Here are guidelines and tips for Slovak Parcel Service (SPS) tracking:
Slovak Parcel Service (SPS), or Slovenská pošta, s.p., is a prominent parcel and logistics provider in Slovakia. Founded in 1992, it has established itself as a key player in the domestic delivery market, specializing in fast and reliable parcel transportation. SPS became an integral part of the Geis Group in 2011, further expanding its capabilities and network within Central Europe.
SPS offers a wide array of services designed for both business-to-business (B2B) and business-to-consumer (B2C) clients. Their service portfolio includes:
- Standard Parcel Delivery: Core service for domestic shipments.
- Cash on Delivery (COD): Allows recipients to pay for goods upon delivery.
- Express Delivery: Faster delivery options for urgent shipments.
- Insured Shipments: Protection against loss or damage for valuable parcels.
- SMS/Email Notifications: Proactive updates for recipients regarding their parcel’s status and delivery schedule.
- Pickup Points (Parcel Shop Network): A convenient network of locations across Slovakia where customers can send or collect parcels.
- Return Services: Facilitating easy returns for e-commerce businesses.
- Logistics Solutions: Tailored services for warehousing, distribution, and fulfillment.
SPS focuses on providing efficient, customer-oriented services supported by modern logistics infrastructure and tracking technology to ensure transparency throughout the delivery process.
How to Track Slovak Parcel Service Packages
Tracking your Slovak Parcel Service package is straightforward, with multiple options available to monitor your shipment’s progress.
1. Via the Official Slovak Parcel Service Website:
The most direct way to track your SPS parcel is through their official website.
- Obtain Your Tracking Number: Ensure you have the unique tracking number provided by the sender. This number is typically a combination of letters and numbers.
- Visit the SPS Website: Navigate to the official SPS website at https://www.sps-sro.sk/.
- Locate the Tracking Field: On the homepage, or via a specific “Sledovanie zásielok” (Parcel Tracking) link, you will find a designated field for entering your tracking number.
- Enter Your Tracking Number: Input your tracking number accurately into the field.
- Click “Track”: Click the button, often labeled “Hľadať” (Search) or similar, to view the current status and history of your shipment.
For an alternative tracking method, you can use multi-carrier tracking platforms like Synctrack.
- Obtain Your Tracking Number: Have your Slovak Parcel Service tracking number ready, as provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your Slovak Parcel Service tracking number in the designated tracking field.
- Click “Track”: Click the “Track” button to view the detailed tracking information and updates for your Slovak Parcel Service shipment.
3. Via Mobile App:
SPS may offer a mobile application (check their website for availability) that allows users to track parcels directly from their smartphone or tablet, providing notifications and streamlined tracking.
4. Via Customer Service:
If you encounter any issues with online tracking or require more detailed information, you can contact SPS customer service with your tracking number.
For inquiries regarding your Slovak Parcel Service tracking or other services, you can reach them through the following channels:
- Contact Phone Number (Customer Service): +421 2 16 877
- Email Address: [email protected]
- Official Office Location:
Slovak Parcel Service s.r.o.
Prievozská 18
821 09 Bratislava
Slovakia
These contact details are typically available on the “Kontakt” (Contact) page of their official website.
FAQs about Slovak Parcel Service Tracking
1. What is a Slovak Parcel Service tracking number?
A Slovak Parcel Service tracking number is a unique identification code assigned to each parcel. It allows you to monitor the real-time progress and status of your shipment from the moment it is dispatched until it is delivered.
Tracking information typically becomes available and updates within a few hours after the parcel has been scanned at the initial depot or collection point. However, it may take up to 24 hours for the first scan to appear online, especially if the parcel was dropped off late in the day.
3. What should I do if my Slovak Parcel Service tracking number is not working?
If your tracking number is not working, first ensure you have entered it correctly, checking for any typos. If the issue persists, contact the sender to verify the tracking number or reach out to Slovak Parcel Service customer service with your parcel details for assistance.
4. What do common Slovak Parcel Service tracking statuses mean?
Common tracking statuses include:
- “Zásielka prijatá” (Shipment accepted): The parcel has been received by SPS.
- “Zásielka na triediacej linke” (Shipment at sorting facility): The parcel is being processed at a logistics hub.
- “Zásielka na ceste k doručovateľovi” (Shipment on its way to the deliverer): The parcel is in transit to the local delivery depot.
- “Zásielka na doručenie” (Out for delivery): The parcel is with the courier and is scheduled for delivery on the current day.
- “Zásielka doručená” (Delivered): The parcel has successfully reached its recipient.
- “Neúspešný pokus o doručenie” (Unsuccessful delivery attempt): The courier attempted delivery but was unsuccessful (e.g., recipient not available, address issues).
5. Can I change the delivery address or time for my Slovak Parcel Service package?
Changing the delivery address or time after a parcel has been dispatched can be challenging and is often subject to specific terms and conditions. It is best to contact Slovak Parcel Service customer service as soon as possible with your tracking number to inquire about the possibility of making such changes. Note that changes may not always be feasible, especially once the parcel is out for delivery.
