Shopee Express Vietnam

Shopee Express Vietnam Information

Shopee Express Vietnam (SPX Express) was incorporated on 15 August 2018 as a subsidiary of Sea Limited to handle Shopee’s logistics in Vietnam. Operations commenced in 2020 with the rollout of a nationwide delivery network covering all 63 provinces and cities in Vietnam.

Core Services

• Door-to-door delivery ensures parcels are picked up from senders’ addresses and delivered directly to recipients

• Self-collection points allow customers to drop off or pick up shipments at designated SPX counter locations

• Advanced facilities include automated sorting centres (e.g., Bac Ninh) to streamline parcel processing and reduce transit times

How to Track Shopee Express Vietnam Packages

1. Via the Official Website

1. Visit the SPX tracking page at https://spx.vn/track

2. Enter the tracking number provided in the purchase confirmation.

3. Click “Theo dõi” (Track) to view real-time shipment status and transit history.

2. Via the Synctrack Platform

• Navigate to the Synctrack Tracking tool.

• Input the Shopee Express Vietnam tracking number into the search field.

• Select “Track” to retrieve the latest package updates in seconds, all without needing multiple carrier sites.

Shopee Express Vietnam Contact Information

• Hotline: 1900 1221, available 24/7 (weekends included; holiday hours 08:00–17:00).

• Email Support: [email protected] for inquiries related to order status, delivery issues, and general feedback.

• Head Office: Tầng 25, Tòa nhà Saigon Centre 2, 67 Lê Lợi, Phường Bến Nghé, Quận 1, Thành Phố Hồ Chí Minh.

FAQs about Shopee Express Vietnam Tracking

1. How long does delivery take within major cities?
   Deliveries in supported areas of Hà Nội and TP Hồ Chí Minh can arrive in as little as 4 hours for eligible service types.

2. What should be done if a package appears delayed or lost?
   Contact 1900 1221 or email [email protected] with the tracking number to initiate an investigation and support request.

3. Is it possible to change the delivery address after dispatch?
   Address changes can be requested via email or hotline, ideally before the parcel enters the sorting facility to avoid misrouting.

4. What are the cash-on-delivery (COD) procedures?
   COD orders require the exact amount be prepared at delivery. Refunds or payment issues can be resolved by contacting SPX customer care via 1900 1221