Takesend, established in 2009 and headquartered in Shenzhen, China, specializes in cross-border logistics solutions, including global shipping, warehousing, and fulfillment services. The company partners with major carriers like DHL, UPS, FedEx, and China Post to offer cost-effective shipping options for e-commerce businesses. Key services include FBA headway clearance, international express delivery, and multi-channel warehousing.
Visit Takesend’s tracking portal (e.g., http://k5.takesend.com:8180/WebTrack).
Enter your tracking number in the designated field.
Click “Track” to view real-time updates, including location history and delivery status.
Obtain your Takesend tracking number from the seller.
Visit the Synctrack Tracking Page (https://synctrack.io/couriers/).
Enter the tracking number in the search field.
Click “Track” to retrieve detailed shipment updates, including transit milestones and exceptions.
Phone: 400-098-5699
Office Locations:
Headquarters: Shenzhen, China (primary logistics hub).
Branches: Guangzhou, Yiwu, and Hong Kong.
1. How long does Takesend delivery take?
Delivery times vary by service:
Express: 4–12 days (e.g., US, Europe).
Standard: 7–20 days, depending on customs and destination.
2. Why hasn’t my tracking information updated?
Common causes include transit between hubs, customs delays, or technical issues. Updates may pause during weekends or peak seasons.
3. Can I change the delivery address after shipping?
Address changes are possible if the package is still in transit, but require identity verification and may incur fees.
4. What if my package is stuck in customs?
Check tracking for statuses like “Held in Customs” and contact Takesend or local customs to resolve issues (e.g., unpaid duties, documentation).
5. How to claim a lost package?
Submit a claim via Takesend’s platform with proof of value, shipping date, and tracking details. Approval depends on investigation outcomes.