Uni Express is a logistics company specializing in last-mile delivery services across North America. Uni Express offers a user-friendly tracking system that allows customers to monitor their shipments in real-time.
To track a package through Uni Express’s official website:
Visit the Uni Express Tracking page: https://www.uniuni.com/tracking/.
Enter your Uni Express tracking number in the designated field.
Click the “Track Now” button to view the tracking details of your shipment.
You can enter up to 25 tracking numbers, separated by commas, to track multiple packages simultaneously.
Tracking your Uni Express package is simple and efficient. Follow these steps to use the Synctrack platform:
Obtain your Uni Express tracking number, which is provided by the sender.
Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
Enter your tracking number in the designated field.
Click the “Track” button to view the tracking details of your shipment.
Customer Service Phone Numbers:
Canada:
Pacific and Mountain Time Zones: 1-604-229-2007
Central, Eastern, and Atlantic Time Zones: 1-647-360-4178
United States:
Pacific and Mountain Time Zones: 1-424-284-2432
Central and Eastern Time Zones: 1-315-533-4690
Email Support: Accessible via the Uni Express Support page: https://www.uniuni.com/support/
Why hasn’t my tracking number updated?
Tracking updates begin after Uni Express receives the parcel from the vendor. Delays may occur if the seller is still processing the order. Contact the vendor for initial status updates.
What happens after a failed delivery attempt?
Uni Express automatically reattempts delivery within 24–48 hours. If unsuccessful, the parcel is returned to the warehouse. Submit a support ticket to reschedule delivery or update address details.
How to update delivery instructions or address details?
Submit a support ticket with the tracking number and revised information (e.g., unit number, gate code). Confirmation is provided once changes are applied.
What does “misrouted” status mean?
Indicates the parcel was accidentally sent to the wrong warehouse. It will be rerouted automatically, but delivery may be delayed. No action is required unless the status persists beyond 3–5 days.
How to report a damaged or missing package?
Document the issue with photos and submit a support ticket including the tracking number. Uni Express investigates and resolves such cases within 3–7 business days.