Shenzhen XKP International Logistics Co., Ltd. (XKP) is an international logistics enterprise established in 2005. XKP specializes in providing comprehensive cross-border e-commerce logistics services. The company positions itself as a first-class agent for major international express carriers, including DHL, UPS, FedEx, TNT, and EMS.
XKP’s service offerings are designed to cater to a global clientele, emphasizing efficiency, safety, and customer satisfaction. Their core services include:
- International Express Services: Acting as an agent for prominent global express companies, facilitating fast and reliable parcel delivery worldwide.
- International Air Freight: Offering comprehensive air cargo solutions, including direct flights and transit services, to various international destinations.
- International Sea Freight: Providing both Full Container Load (FCL) and Less than Container Load (LCL) services for sea shipments, ensuring cost-effective and large-volume transport.
- Customs Clearance: Expert services to navigate international customs regulations, ensuring smooth and compliant import and export procedures.
- Warehousing: Providing storage, sorting, packing, and distribution services, crucial for efficient supply chain management.
- FBA Logistics: Specialized services for Amazon FBA (Fulfillment by Amazon) sellers, streamlining the process of sending goods to Amazon’s fulfillment centers.
XKP aims to offer a “one-stop” solution for cross-border logistics needs, supporting businesses involved in international trade and e-commerce.
How to Track XKP Packages
Tracking an XKP package allows for monitoring its journey from dispatch to delivery. Here are at least two primary methods for XKP tracking:
- Via XKP’s Official Website:
- Visit the official XKP website: http://www.sz-xkp.com/.
- Locate the “Tracking Query” or “查询” section, typically found on the homepage.
- Enter your XKP tracking number (also known as a waybill number) into the designated input field.
- Click the “Track” or query button to retrieve the latest status updates and location of your shipment.
- Via Synctrack Tracking Tool:
- Tracking your XKP package is simple and efficient using the Synctrack platform.
- Obtain Your Tracking Number: Ensure possession of your XKP tracking number, which is usually provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your XKP tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the comprehensive tracking details of your shipment.
For inquiries regarding XKP tracking or other services, customers can reach out using the following contact details:
- Phone Number: +86 0755-23094863-8064
- Email Address: [email protected]
- Office Location: Room 301, Building D, Xintang Industrial Park, Baishixia Community, Fuyong Street, Bao’an District, Shenzhen City, China.
FAQs about XKP Tracking
- How long does XKP tracking information take to update?
XKP tracking information typically updates within 24-48 hours after the package has been picked up and scanned by the carrier. Delays can occur due to weekends, public holidays, or during peak shipping seasons.
- What should be done if an XKP tracking number is not working?
If an XKP tracking number does not display any information, first, verify the number for any typos. If correct, allow 24-48 hours for the system to register the initial scan. If the issue persists, contact the sender to confirm the tracking number or reach out to XKP customer service directly.
- What do “In Transit” or “Delivered” mean in XKP tracking status?
“In Transit” means the XKP package is currently on its way to the destination and moving through the shipping network. “Delivered” indicates that the XKP package has successfully reached its final destination and was handed over to the recipient or left at a secure location.
- Can the delivery address be changed after an XKP package has been shipped?
Changing the delivery address for an XKP package after it has been shipped can be challenging and is often not guaranteed. It depends on the package’s current status and the policies of the specific carrier handling the final delivery. It is best to contact XKP customer service as soon as possible to inquire about potential options.
- How to contact XKP about a specific tracking issue?
For specific issues related to XKP tracking, such as stalled updates or discrepancies, contact XKP customer service using the provided phone number (+86 0755-23094863-8064) or email ([email protected]). It is helpful to have your XKP tracking number readily available when contacting them.