COE

COE Tracking Information

COE Logistics was established in 1994 and has grown into a large-scale logistics enterprise with multiple branches in Hong Kong and mainland China. The company emphasizes high-quality, standardized logistics services aligned with ISO international quality certification systems. COE offers a broad range of services including domestic and international air freight, mainland transportation, customs transit shipment, express delivery, and import-export goods declaration.

COE maintains long-term partnerships with many well-known international express companies and airlines, leveraging its extensive network and frequent flights through Hong Kong airport to provide economical, flexible, and reliable worldwide express services. Their business scope covers:

• Document and parcel door-to-door express delivery

• Cross-border trucking with direct connections to major international courier distribution centers

• Consultation on customs clearance for various destinations

• Warehousing and third-party logistics services, including complex sorting, packaging, and distribution operations

• Specialized services for e-commerce logistics, integrating global parcel and network products to support fast-growing online retail markets

COE also offers real-time web-based track and trace services, pick-up and delivery within Hong Kong, and value-added services such as prepaid or collect payment options and proof of delivery.

How to Track COE Packages

1. Via COE Official Website
   Visit COE’s official website and use their shipment tracking tool by entering your unique tracking number. This provides real-time updates on your package’s location, status, and estimated delivery date.

2. Via Synctrack Tracking Tool
   Access the Synctrack platform at https://synctrack.io/couriers/. Enter your COE tracking number in the search box and click “Track” to view detailed tracking information aggregated from COE’s system.

3. Additional Methods
   While the official website and Synctrack are the primary tracking options, customers can also contact COE’s customer service for assistance. No specific mobile app or SMS tracking service is publicly detailed, but support channels provide further help.

What is COE Tracking Contact Number

• Phone Number: +86 755 8357 5000

• Email: Service contact details are available on the official website; customers can reach out via the provided email or online customer service chat.

These contact points are essential for shipment inquiries, tracking support, and logistics consultation.

FAQs about COE Tracking

Q1: How can I find my COE tracking number?

The tracking number is provided in your shipping confirmation email, printed on your shipping label, or accessible via your COE online account.

Q2: What should I do if my tracking information is not updating?

Contact COE customer service via phone or email for assistance, as delays or system updates may temporarily affect tracking visibility.

Q3: Does COE provide customs clearance services?

Yes, COE offers customs consultation and clearance as part of their international logistics services.

Q4: Can I track my package without a tracking number?

No, a valid tracking number is required to access shipment status through COE’s tracking tools.

Q5: What types of delivery services does COE offer within Hong Kong?

COE provides pick-up and delivery to airports, seaports, warehouses, and customer locations with options like half-day delivery and time-definite delivery.