17FEIA (17飞亚) is an established global express tracking information platform that aggregates tracking data from a vast number of logistics companies worldwide. Launched in 2013, it has grown to support over 1000 domestic and international logistics service providers, positioning itself as a one-stop solution for package tracking queries. The platform’s core service is to provide users with a convenient and integrated system to monitor the status of their shipments from various carriers. It aims to simplify the tracking process by compiling information that might otherwise require visiting multiple individual courier websites. 17FEIA itself is not a courier company; rather, it serves as an intermediary tracking portal for packages shipped through other logistics providers.
Tracking a package using 17FEIA involves a straightforward process, whether through their official platform or other tracking tools.
For inquiries related to 17FEIA tracking or services, the following contact information is available:
A1: 17FEIA is a global express tracking information platform, not a shipping carrier. It aggregates and displays tracking data from over 1000 logistics companies worldwide. When you track a package via 17FEIA, you are viewing information compiled from the actual courier handling your shipment.
A2: The tracking number is provided by the seller or the actual courier company at the time of shipment. This number is then used on the 17FEIA platform to retrieve package updates. 17FEIA does not generate tracking numbers itself.
A3: If your 17FEIA tracking status is not updating, it could be due to several reasons: the package might be in transit between major checkpoints, there could be a delay in scan updates from the originating courier, or customs processing might be taking longer than expected. It is advisable to wait 24-48 hours for updates.
A4: If the tracking information appears incorrect or has been stuck for an extended period, it is recommended to directly contact the actual shipping courier (e.g., DHL, FedEx, China Post) using the tracking number. Since 17FEIA is an aggregator, the primary support for package-specific issues rests with the carrier.
A5: 17FEIA provides tracking information but is not directly involved in the physical delivery of packages. For issues related to delivery delays, lost packages, or package contents, you should contact the actual logistics company that is handling your shipment.