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Agility

Telephone icon1-800-476-0000

Global icon https://www.agility.com/

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Agility Tracking Information

Agility is a global company focused on supply chain services, infrastructure, and innovation. Established in Kuwait in 1979, Agility transformed from a local warehousing provider into a leading global integrated logistics company through significant growth and acquisitions, particularly in the early 2000s. Its former primary business, Global Integrated Logistics (GIL), was a major player in freight forwarding, contract logistics, and project logistics.

In August 2021, Agility completed the sale of its Global Integrated Logistics (GIL) business to DSV Panalpina A/S. Following this strategic divestment, Agility’s core business evolved. Today, Agility operates as an investor and operator, with a portfolio of companies that include:

  • National Aviation Services (NAS): A prominent airport services provider.
  • UPAC: A real estate and facilities management company.
  • Tristar Group: A global leader in liquid logistics, including fuel and chemicals.
  • Various other businesses through Agility Ventures, its venture capital arm investing in supply chain technology and innovation.

Agility’s current focus is on managing its portfolio of supply chain-related businesses, investing in new technologies, and developing infrastructure. While its primary role as a direct freight forwarder for everyday parcels has shifted to DSV, Agility maintains its influence in the global supply chain through its investments and specialized services.

How to Track Agility Packages

Tracking Agility shipments primarily pertains to its current specialized services or legacy shipments handled through its former GIL business.

  1. Via Agility’s Official Tracking Portal:
    Agility provides a dedicated tracking portal for large-scale commercial shipments. To track a shipment directly through Agility’s system, visit https://tracking.agilitylogistics.com/. Users typically need to input specific identifiers such as a Master Bill of Lading (MBL), House Bill of Lading (HBL), or a Container Number. This method is suitable for tracking freight, projects, or specialized logistics movements, rather than individual small packages.

  2. Via Synctrack Tracking Tool:
    For a general multi-carrier tracking experience that may support various logistics providers including past Agility (GIL) shipments or specific project cargo, the Synctrack platform can be utilized.

    • Obtain Your Tracking Number: Ensure possession of the Agility tracking number, which is typically provided by the sender or logistics coordinator.
    • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
    • Enter Your Tracking Number: Input the Agility tracking number into the designated field.
    • Click “Track”: Click the “Track” button to view the shipment details of your Agility package or freight. Synctrack acts as an aggregator that can process tracking numbers from various carriers.
  3. Via Specific Portfolio Company Websites:
    If the shipment is handled by one of Agility’s current portfolio companies (e.g., Tristar Group for liquid logistics), tracking may be available directly on that specific company’s website, using the tracking method they provide for their specialized services.

Agility Tracking Contact Number

For general inquiries related to Agility and its services, the following contact information is available:

It is important to note that the phone number `1-800-476-0000` is not listed as a general contact for Agility on its main website and may be associated with other, separate entities or past divisions. For specific tracking inquiries related to current or legacy shipments, utilizing the tracking portals or direct contact with the relevant business unit is recommended.

FAQs about Agility Tracking

  1. What type of shipments can be tracked with Agility?
    Agility’s direct tracking portal is primarily designed for large-scale commercial freight, project logistics, and specialized cargo using identifiers like Master Bill of Lading, House Bill of Lading, or Container Numbers. It is not typically used for tracking individual small parcels.

  2. How do I find my Agility tracking number?
    The Agility tracking number, such as a Bill of Lading or Container Number, is usually provided by the shipper, freight forwarder, or logistics coordinator responsible for your cargo. It is crucial for accessing tracking information.

  3. My Agility tracking number is not working; what should I do?
    If your Agility tracking number does not yield results, first verify the number for accuracy. If still unsuccessful, consider that the shipment might now be handled by DSV (due to the GIL acquisition), or contact the shipper or Agility directly via [email protected] for assistance.

  4. Does Agility offer tracking for small consumer packages?
    Agility, in its current business model, does not primarily offer tracking for small consumer packages. Its core business is focused on investments in supply chain services, infrastructure, and specialized logistics solutions. For typical consumer package tracking, the service provider (e.g., FedEx, UPS, or DSV for former GIL services) should be contacted.

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