All-in Logistics Express (ALE), also known as Quan Yi Express or Quan Yi Logistics (全一快递 / 全一物流), is a comprehensive logistics service provider based in China. Founded in 2000, it has grown to become one of the earliest and most established logistics companies in the country. Headquartered in Shenzhen, ALE is recognized for its commitment to efficient, safe, professional, and innovative logistics solutions.
ALE’s services encompass a broad spectrum of logistics needs, catering to both domestic and international markets:
- Domestic Express: This service focuses on efficient and reliable parcel delivery within China, including standard express options and various value-added services tailored to specific customer requirements.
- International Express: ALE facilitates global trade by offering international express delivery services, handling both export and import shipments worldwide. This includes managing customs clearance and ensuring timely cross-border movements.
- Warehousing Services: The company provides comprehensive warehousing solutions, including storage, inventory management, order fulfillment, and distribution services. These services are designed to optimize supply chain efficiency and reduce operational costs for businesses.
- E-commerce Logistics: Recognizing the unique demands of online retail, ALE offers specialized e-commerce logistics solutions. These include integrated services for warehousing, picking and packing, last-mile delivery, and reverse logistics (returns management) tailored for e-commerce platforms.
- Logistics Solutions: Beyond standard services, ALE develops integrated supply chain solutions for businesses of various sizes and industries. This involves consulting, planning, and implementing customized logistics strategies to meet complex and specific supply chain challenges.
Through its extensive network and focus on customer service, ALE aims to be a trusted partner in global logistics, providing reliable and professional services across its operational areas.
How to Track ALE Packages
Tracking your ALE package provides visibility into its journey from origin to destination. There are primarily two effective ways to monitor your shipment:
- Via ALE Official Website:
- Visit the official ALE (All-in Logistics Express) website at http://www.allinlogistics.com.cn/.
- On the homepage, locate the “快件查询” (Express Tracking) field.
- Input your unique ALE tracking number into the designated search box.
- Click the “查询” (Search/Track) button to retrieve the real-time status and detailed tracking history of your package.
- Via Synctrack Tracking Tool:
- Tracking your ALE package is simple and efficient using the Synctrack platform. Follow these steps:
- Obtain Your Tracking Number: Ensure you have your ALE tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your ALE tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your shipment.
Currently, explicit information regarding tracking via mobile applications or text messages is not prominently displayed on the official ALE website. The primary methods for tracking remain through their official website and third-party tracking platforms.
For inquiries related to ALE tracking, services, or general support, you can reach out to their customer service team using the following contact details:
- Contact Phone Number: +86 0755-89330999
- Email Address: [email protected]
- Office Location (Headquarters):
101-105, L05 Building, Phase I, South China City International Logistics Park, Pinghu Street, Longgang District, Shenzhen, China.
*(深圳市龙岗区平湖街道华南城国际物流园一期L05栋101-105)*
These contact channels can be used for assistance with tracking issues, delivery inquiries, or any other support requirements concerning your ALE shipments.
FAQs About ALE Tracking
Here are some frequently asked questions regarding ALE tracking:
1. What is an ALE tracking number?
An ALE tracking number is a unique sequence of digits and/or letters assigned to your package by ALE (All-in Logistics Express) when a shipment is booked. This number acts as a digital identifier, allowing you to monitor the progress and status of your package throughout its journey from dispatch to delivery.
2. How long does ALE delivery typically take?
The delivery time for ALE packages varies depending on several factors, including the type of service selected (e.g., domestic express, international express), the origin and destination locations, customs clearance processes for international shipments, and unforeseen circumstances like weather delays. For specific estimated delivery times, it is best to refer to the service agreement or contact ALE customer service directly with your tracking number.
If your ALE tracking information is not updating, first allow some time (e.g., 24-48 hours) for the initial scan to appear or for transit updates to reflect, especially after the package has just been shipped or crossed a border. If the status remains unchanged for an extended period, it is advisable to contact ALE customer service with your tracking number for further investigation.
4. What steps should be taken if an ALE package is delayed or appears lost?
If your ALE package is delayed beyond the estimated delivery time or the tracking status indicates a potential loss, the immediate action is to contact ALE customer service using the provided contact number or email. Provide them with your tracking number and details of the issue. They can initiate a trace or investigation to locate your shipment and provide a resolution.
+86 0755-89330999 