Black Arrow Express (BAE) was a logistics and courier company that operated in the Philippines, notably providing delivery services for various e-commerce platforms. However, numerous reports and news articles from late 2019 and early 2020 indicate that Black Arrow Express largely ceased regular operations or became non-operational due to significant logistical challenges and complaints regarding undelivered parcels. The official website, http://www.blackarrow.express/, is currently inactive and does not serve as a functional portal for tracking or company information. Its history reflects an attempt to be a major player in last-mile delivery, but its tenure was marked by operational difficulties leading to its effective shutdown.
How to Track Black Arrow Express Packages
Due to the widely reported cessation of operations for Black Arrow Express, direct tracking of active shipments via their own systems is no longer possible.
- Via their official website (Not Viable): Direct tracking through the official Black Arrow Express website, http://www.blackarrow.express/, is not possible as the site is inactive and does not support live tracking functionality.
- Via Synctrack Tracking Tool (Limited Use for Historical Data): While platforms like Synctrack are designed for universal package tracking, successful tracking of Black Arrow Express packages through it is unlikely for recent shipments, given the company’s non-operational status. However, for historical reference or if any limited data remains, one could theoretically attempt to retrieve past tracking information:
- Obtain Your Tracking Number: Ensure possession of the Black Arrow Express tracking number.
- Visit Synctrack: Navigate to the Synctrack Tracking Page.
- Enter Your Tracking Number: Input the tracking number into the designated field.
- Click “Track”: Select the “Track” button to view any available historical tracking details for the shipment.
Other methods, such as mobile applications or SMS tracking, are not operational for Black Arrow Express due to its inactive status.
The previously provided contact number, +63 2 8271 2788, and any associated email addresses or office locations for Black Arrow Express are widely reported to be inactive and unmonitored for customer service or operational inquiries, reflecting the company’s non-operational status. There are no active official contact channels for Black Arrow Express for new tracking inquiries or customer support.
FAQs about Black Arrow Express Tracking
- Is Black Arrow Express still operating?
No, Black Arrow Express is widely reported to have ceased regular operations or become non-operational since late 2019/early 2020.
- Can a Black Arrow Express package be tracked on its official website?
No, the official Black Arrow Express website, http://www.blackarrow.express/, is currently inactive and does not support live tracking.
- What should be done if a package was sent via Black Arrow Express before its operational issues?
If a package was sent prior to their widely reported operational issues, its delivery status might be unresolvable through official channels. Many reports from that period indicated significant delivery backlogs and undelivered items.
- Are there alternative courier services for new shipments previously handled by Black Arrow Express?
Yes, for any new shipments, it is necessary to use other active and operational courier and logistics companies in the Philippines, as Black Arrow Express no longer provides services.