C Chez Vous

C Chez Vous Tracking Information

C Chez Vous is a French logistics company specializing in the delivery and installation of heavy and bulky goods directly to customers’ homes. The company was founded in 2012 through a partnership between two prominent French entities: La Poste, the national postal service, and La Redoute, a well-known e-commerce and mail-order company.

Their core service offering focuses on providing a comprehensive end-to-end delivery experience for large items such as household appliances, furniture, and audiovisual equipment. This includes:

• Two-person delivery: Ensuring careful handling and placement of bulky items.
• Scheduled delivery: Allowing customers to choose a convenient delivery slot.
• Installation services: For a range of appliances (e.g., washing machines, dishwashers, televisions) and certain furniture items.
• Take-back of old appliances: Facilitating the recycling of obsolete equipment, adhering to environmental regulations.

C Chez Vous positions itself as a partner for businesses requiring specialized logistics solutions for large-format products, emphasizing customer satisfaction through punctual and professional service.

How to Track C Chez Vous Packages

Tracking your C Chez Vous package provides real-time updates on its journey to your delivery address. Here are two primary methods to track your shipment:

1. Via the Official C Chez Vous Website:

   • Visit the official C Chez Vous website at https://www.cchezvous.fr/.
   • Look for the “Suivi de commande” (Order Tracking) section, usually accessible from the homepage or a dedicated tracking link.
   • Enter your tracking number (Numéro de commande ou de suivi) in the designated field. This number is typically provided by the sender or merchant at the time of purchase.
   • Additionally, you will need to enter the delivery postcode (Code postal de livraison) associated with your shipment.
   • Click on the “Suivre” (Track) or equivalent button to view the current status and detailed tracking history of your package.

2. Via Synctrack Tracking Tool:

   • Tracking your C Chez Vous package is simple and efficient using the Synctrack platform.
   • First, ensure you have your C Chez Vous tracking number, which is provided by the seller or directly by C Chez Vous.
   • Next, visit the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input your C Chez Vous tracking number into the designated tracking field.
   • Finally, click the “Track” button to instantly view the tracking details of your C Chez Vous shipment.

C Chez Vous Tracking Contact Information

For inquiries regarding your C Chez Vous shipment or other services, you can reach out through the following contact channels:

• Contact Phone Number: 09 69 39 12 12 (Note: This is a non-surcharged call number).
• Email Contact: [email protected]
• Office Location (Registered Address):
  C CHEZ VOUS
  12 Rue de la Plaine – Bâtiment 4
  95200 SARCELLES
  FRANCE

FAQs about C Chez Vous Tracking

1. How can a delivery date or time be changed for a C Chez Vous shipment?
To modify a scheduled delivery date or time, it is generally recommended to contact C Chez Vous directly using their provided phone number 09 69 39 12 12. Changes are typically subject to availability and the progress of the delivery process.

2. What action should be taken if a C Chez Vous package arrives damaged?
If a package delivered by C Chez Vous is found to be damaged upon receipt, it is crucial to report the damage immediately upon delivery, ideally noting it on the delivery slip if possible. Then, contact C Chez Vous customer service promptly at 09 69 39 12 12 to explain the situation and follow their instructions for reporting and resolving the issue.

3. What happens if no one is present at the delivery address during a C Chez Vous delivery attempt?
If a C Chez Vous delivery attempt is unsuccessful due to the recipient’s absence, the delivery team will typically leave a delivery notice with instructions. This may include information on how to reschedule the delivery or where to collect the item if applicable. It is advised to contact C Chez Vous customer service to arrange a new delivery time.