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Cambodia Post

Cambodia Post Tracking Information

Cambodia Post, officially known as Cambodia Post (CP), is the national postal operator of Cambodia. Its history dates back to 1863 when postal services were first established during the French protectorate. Over the years, it has undergone significant transformations, becoming a national entity in 1957 and later evolving into a state-owned enterprise under the Ministry of Post and Telecommunications (MPTC). Cambodia Post’s vision is to be a leading provider of logistics and financial services, committed to enhancing the quality of its offerings and expanding its network, especially into rural areas.

The services offered by Cambodia Post are diverse, catering to both domestic and international needs. These include:

  • Mail Services: Handling letters, postcards, and small packets.
  • Parcel Services: Domestic and international parcel delivery.
  • EMS (Express Mail Service): Expedited mail and parcel delivery for urgent shipments.
  • Financial Services: Such as money orders and savings accounts.
  • E-commerce Logistics: Supporting the growing digital economy.
  • Philately: Collecting and trading postage stamps.

Cambodia Post aims to provide reliable and responsible services across the country and internationally, ensuring customer satisfaction with a focus on modernization and comprehensive coverage.

How to Track Cambodia Post Packages

Tracking your Cambodia Post package is straightforward, with multiple methods available to keep you informed about your shipment’s journey.

  1. Via the Official Cambodia Post Website:

    • Obtain Your Tracking Number: Ensure you have the unique tracking number provided for your shipment. This number is typically given to you at the time of mailing or by the sender.

    • Visit the Official Website: Go to the official Cambodia Post website at http://cambodiapost.post/.

    • Locate the Tracking Field: On the homepage, there is a prominent tracking input field, usually labeled “Track & Trace” or similar.

    • Enter Your Tracking Number: Input your tracking number into the designated field.

    • Click “Track”: Click the “Track” or “Search” button to retrieve the latest status updates for your package. The system will display details such as the current location, shipping history, and estimated delivery date.

  2. Via Synctrack Tracking Tool:

    • Obtain Your Tracking Number: Ensure you have your Cambodia Post tracking number, which is provided by the sender.

    • Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.

    • Search for Cambodia Post: You may need to select or search for “Cambodia Post” from the list of available couriers.

    • Enter Your Tracking Number: Input your tracking number in the designated field.

    • Click “Track”: Click the “Track” button to view the tracking details of your shipment. This platform consolidates tracking information, often providing a unified view for various carriers.

While the official website and third-party tracking tools are the primary methods, Cambodia Post primarily relies on its online system for tracking information. No specific mention of dedicated mobile app or SMS tracking services is prominently displayed on their official site.

What is Cambodia Post Tracking Contact Information

For inquiries regarding Cambodia Post tracking or any other services, you can reach out using the following contact details:

  • Phone Numbers:
    • (855) 23 210 030
    • (855) 23 724 075
  • Email: [email protected]
  • Office Location:

    Street 13, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, Cambodia

It is advisable to have your tracking number ready when contacting customer service for efficient assistance with your shipment.

FAQs about Cambodia Post Tracking

  1. What is a Cambodia Post tracking number?
    A Cambodia Post tracking number is a unique code assigned to each package or mail item, allowing customers to monitor its journey from dispatch to delivery. It typically consists of a combination of letters and numbers.

  2. Why is my Cambodia Post tracking information not updating?
    Tracking information may not update immediately for several reasons, including delays in scanning at various transit points, public holidays, or during peak shipping seasons. It can take 24-48 hours for initial tracking information to appear after a package is sent. If the status remains unchanged for an extended period, it is advisable to contact Cambodia Post customer service.

  3. How long does Cambodia Post delivery take?
    Delivery times for Cambodia Post vary depending on the service chosen (e.g., standard mail, EMS, parcel) and the destination (domestic or international). Domestic deliveries typically take a few days, while international shipments can range from several days to weeks, influenced by customs clearance and the postal services of the destination country.

  4. What should I do if my Cambodia Post package is lost or delayed?
    If your Cambodia Post package is significantly delayed or appears to be lost, first use your tracking number to check the latest status. If there is no update for an unusually long time or the status indicates a problem, contact Cambodia Post customer service using the provided phone numbers or email for assistance and to initiate an inquiry or claim.