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Chuangyu Logistics

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Chuangyu Logistics Tracking Information

Chuangyu Logistics (深圳市创宇物流有限公司), also known as Cy-Express, is a logistics company established in 2008 and headquartered in Shenzhen, China. With over a decade of deep cultivation in the logistics industry, Chuangyu Logistics focuses on providing comprehensive cross-border e-commerce logistics solutions. The company has developed a robust network that includes multiple domestic and international distribution centers and operating outlets, aiming to offer stable, fast, and cost-effective services.

Chuangyu Logistics offers a diverse range of services to cater to various shipping needs:

  • International Dedicated Line (国际专线): This service focuses on specific routes, including dedicated lines for Europe, America, Southeast Asia, Japan, and Korea. It emphasizes providing optimized, stable, and swift logistics channels for specific regions.
  • International Express (国际快递): Chuangyu Logistics collaborates with major global express carriers such as DHL, UPS, FedEx, and TNT to provide international express services, ensuring fast and reliable global delivery.
  • Postal Parcels (邮政小包): For more economical shipping options, the company partners with postal services like China Post, Hong Kong Post, and Singapore Post to handle small packages.
  • Overseas Warehousing (海外仓储): To support cross-border e-commerce, Chuangyu Logistics offers overseas warehousing and fulfillment services. This includes storage, order processing, and distribution directly from international locations.
  • Supporting Services (配套服务): Beyond core shipping, the company provides value-added services such as customs clearance, cargo insurance, return services, and IT system integration, aiming for an all-encompassing logistics solution.

How to Track Chuangyu Logistics Packages

Tracking a Chuangyu Logistics package is straightforward, with multiple methods available to monitor shipment progress.

  1. Via the Official Chuangyu Logistics Website:
    • Visit the official Chuangyu Logistics website: http://www.cy-express.com/.
    • On the homepage, locate the tracking field, typically labeled “请输入跟踪号码” (Please enter tracking number).
    • Enter your tracking number into the designated input box.
    • Click the “查询” (Query/Track) button or the associated tracking icon to view the real-time status and history of your shipment.
  2. Via Synctrack Tracking Tool:
    • Tracking your Chuangyu Logistics package is simple and efficient using the Synctrack platform.
    • First, obtain your Chuangyu Logistics tracking number, which is usually provided by the sender.
    • Visit the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Enter your Chuangyu Logistics tracking number in the designated field.
    • Click the “Track” button to view the detailed tracking information of your shipment.

Chuangyu Logistics Tracking Contact Information

For inquiries regarding Chuangyu Logistics tracking or other services, customers can reach out using the following contact details:

  • Contact Phone: +86-755-23000550
  • Email: [email protected]
  • Office Location (Shenzhen Headquarters): 5th Floor, Block B, Building 2, Block B, Fuwei Second Industrial Zone, Fuwei Community, Fuyong Street, Bao’an District, Shenzhen City, China (深圳市宝安区福永街道福围社区福围第二工业区B区2栋B座5楼).

FAQs About Chuangyu Logistics Tracking

  1. What is a Chuangyu Logistics tracking number?

    A Chuangyu Logistics tracking number is a unique identifier assigned to each package, allowing customers to monitor its journey from dispatch to delivery. It typically consists of a combination of letters and numbers.

  2. How long does it take for tracking information to update?

    Tracking information usually updates within 24-48 hours after the package has been collected and processed by Chuangyu Logistics. Delays may occur during peak seasons or due to international customs procedures.

  3. What should be done if the tracking number shows no information or is invalid?

    If a tracking number shows no information or is deemed invalid, first double-check the number for any typos. If the issue persists after 24-48 hours from shipment, it is advisable to contact the sender to verify the tracking number or reach out directly to Chuangyu Logistics customer service for assistance.

  4. What do common Chuangyu Logistics tracking statuses mean?

    Common tracking statuses include “In Transit” (package is moving through the network), “Arrived at Facility” (package has reached a sorting or distribution center), “Out for Delivery” (package is on its way to the final destination), and “Delivered” (package has successfully reached the recipient). Other statuses may indicate customs clearance, exceptions, or delays.

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