Chunghwa Post

Chunghwa Post Tracking Information

Chunghwa Post Co., Ltd. is the official postal service of Taiwan (Republic of China). Its history traces back to 1896 during the Qing Dynasty, evolving through various stages of administrative reform to become the modern state-owned enterprise it is today, established as Chunghwa Post Co., Ltd. in 2003.

Chunghwa Post’s core mission is to provide comprehensive, reliable, and convenient postal services to the public. The company strives for diligence, innovation, and caring service, aiming to be a trusted and forward-thinking service provider.

Its extensive range of services includes:

• Mail Services: Domestic and international mail, encompassing express mail service (EMS), registered mail, ordinary mail, and parcel post.
• Financial Services: Postal savings and domestic/international remittances.
• Life Insurance: Simple life insurance products.
• Philatelic Services: Collection and sale of stamps and related products.
• Logistics and E-commerce Solutions: Providing efficient delivery and supply chain services for businesses.
• Digital Services: Embracing technology to offer online and digital postal solutions.

Tracking services are an integral part of their operations, allowing customers to monitor the progress of their shipments from dispatch to delivery.

How to Track Chunghwa Post Packages

Tracking Chunghwa Post packages can be done through several convenient methods:

1. Via the Official Chunghwa Post Website:

   The most direct method is using the official Chunghwa Post tracking portal.

   • Navigate to the Chunghwa Post tracking page: https://ipost.post.gov.tw/.
   • Locate the designated search field, often labeled “Consignment No.” or “Tracking Number”.
   • Enter the tracking number provided for your Chunghwa Post shipment into this field.
   • Click the “Search” or “Track” button to view the latest status and transit history of your package.
2. Via Synctrack Tracking Tool:

   Synctrack provides a universal tracking platform that supports Chunghwa Post tracking.

   • To track a Chunghwa Post package using Synctrack:
     • Obtain Your Tracking Number: Ensure the Chunghwa Post tracking number provided by the sender is available.
     • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
     • Enter Your Tracking Number: Input the Chunghwa Post tracking number into the designated tracking field.
     • Initiate Tracking: Click the “Track” button to view the tracking details of the Chunghwa Post shipment.
3. Via Chunghwa Post Mobile Application:

   Chunghwa Post offers a mobile application, “Post Easy Go” (郵件小幫手), available on app stores. This app often includes functionality for tracking Chunghwa Post shipments, allowing users to monitor their packages directly from their mobile devices.

What is Chunghwa Post Tracking Contact Number

For inquiries related to Chunghwa Post tracking or other services, customers can reach out through the following channels:

• Customer Service Hotline (within Taiwan):
  • (02) 2321-3625
  • Toll-free: 0800-700-365
• Customer Service Hotline (International):
  • +886-2-2321-3625
• Email Service:
  • [email protected]

FAQs about Chunghwa Post Tracking

1. What is a Chunghwa Post tracking number?

A Chunghwa Post tracking number is a unique alphanumeric code assigned to a package or mail item, allowing customers to monitor its journey. These numbers typically consist of 13 characters, often starting with two letters, followed by nine digits, and ending with “TW” (e.g., RR123456789TW for registered mail, EE123456789TW for EMS). It is usually provided by the sender at the time of dispatch.

2. How long does it take for Chunghwa Post tracking information to update?

Chunghwa Post tracking information usually appears online within 24-48 hours after the package has been accepted and processed at a post office or sorting center. Updates during transit may vary depending on the service type and destination, but generally, information is updated as the package moves through key logistical points.

3. What should be done if Chunghwa Post tracking shows “Delivered” but the package has not been received?

If Chunghwa Post tracking indicates “Delivered” but the package is missing, first check with household members, neighbors, or building management who might have received it on your behalf. Also, verify the delivery location details in the tracking information. If the package remains unfound, contact Chunghwa Post customer service with your tracking number for assistance and to initiate an investigation.

4. What do common Chunghwa Post tracking statuses mean?

Common Chunghwa Post tracking statuses include:

• “Posting” / “Accepted”: The package has been accepted by Chunghwa Post.
• “Dispatch from outward office of exchange”: The package has left the origin country.
• “Arrival at inward office of exchange”: The package has arrived in the destination country.
• “Customs clearance processing”: The package is undergoing customs inspection.
• “Processing at delivery office”: The package is at the local sorting facility, preparing for delivery.
• “Out for delivery”: The package is with a courier for final delivery.
• “Delivered”: The package has been successfully delivered.

5. Can international Chunghwa Post packages be tracked?

Yes, international Chunghwa Post packages can typically be tracked. For EMS (Express Mail Service) and registered international mail, tracking is generally available end-to-end until delivery in most destination countries. However, tracking details might become less detailed once the package enters the recipient country’s postal system, depending on the interoperability of tracking systems.